SUBMIT A COMPLAINT

FlyDubaiservices

1
R Jul 18, 2019

Checkin online is not allowed because you have to show your CC to the representative at the airport. First the CC holder name is as same as the booking name, why do you still have to see it ? and also your representatives never asked for it. You only delay people and not allow them to process their booking smoothly. Your system should be smarter and detect the similarities in names. Also whats the difference if CC booking is someone's else, your are an airline not a Bank.
-18 July 2019
- 52IBXP
-I request someone to contact me asap and solve my problem and allow me to check in online so I dont have to show up earlier to the airport and wait in the Q
Rana balkajian
[protected]

  • Updated by Rana Balkajian · Jul 18, 2019

    Checkin online is not allowed because you have to show your CC to the representative at the airport. First the CC holder name is as same as the booking name, why do you still have to see it ? and also your representatives never asked for it. You only delay people and not allow them to process their booking smoothly. Your system should be smarter and detect the similarities in names. Also whats the difference if CC booking is someone's else, your are an airline not a Bank.

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