The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Florydayref 1035305

R
This review was posted by
a verified customer
Verified customer

i bought this dress they took the money from the credit card but they did not send me the dress.
They dont reply the mails, they dont answer the phone etc
total scam avoid at all costs
police are working on that
i have been told they are based on China it is gonna be difficult to get them
Police told me they have been told before their investigation says that all good reviews have IP address from China
STAY AWAY spread the word so other people wont be stolen

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • FloryDay's response · Jul 07, 2017

    Thank you for your sharing.

    Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.

    Would you please tell us your order number? Or you may also send us emails to our [email protected] with the title "" complaintsboard + your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

    Thank you for your time.

    Best regards,
    Floryday

Responses

  • Ta
    Tammy Carpenter Jun 08, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Here is the address that I was given to return items: Floryday Return Center Unit 385 Storagemart #129 7536 Wornall Road Kansas City, MO 64114

    0 Votes
  • FloryDay Jul 07, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @Tammy Carpenter Thank you for your information. It's better to contact us for a return form so that our warehouse can know your order information and refund you.

    0 Votes

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