SUBMIT A COMPLAINT

[Resolved] Florydayitems [protected] and [protected]

5
A Aug 03, 2018

My order number is [protected]. Orderdate is 2018-07-30.
Both dresses of poor quality the dark green one is HUGE the blue much too small.
I wish to return them and receive a refund but find the method of return hopelessly difficult. Please send a label immediately. I cannot get out, being incapacitated, to have a label printed.
Other companies send return labels with the goods. Why don't you? I have NEVER before found returning goods so complicated.
I would appreciate a prompt email in reply to this, please. If no success I will need to contact the bank to cancel my payment. Thank you for your cooperation.

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

  • FloryDay Customer Care's Response · Aug 03, 2018

    Thank you for your sharing.

    We are sorry for what happened, we sent the top solution to your email [protected]@gmail.com, would you please check and give us a reply?

    Or you may also send us emails to our [protected]@floryday.com with the title "" complaintsboard + your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

    Thank you for your time.

    Best regards,
    Floryday

Post your comment