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CB Travel Agencies and Tour Operators FlightNetwork.com
FlightNetwork.com

FlightNetwork.com review: Refusing to correct a mistake in booking ref. 1092-260-924

H
Author of the review
10:54 pm EST
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Booked flights through Flight Network. Realised one name was mispelt. Informed you and after paying an extra fee to amend , continually told "we will notify the airline. Crap. It is the booking agents responsibility to correct their booking ticket. After 4 months still not resolved . Told file closed.
Booked 4 flights (No. 1092-260-924. ref. XS3VSI. ) for 4 people in October 2025. Spelling was in the name of GRAME Henry Benson. Should have been spelt GRAEME Henry Benson. Your company refuses to amend this mistake as is THEIR RESPONSIBILY not the airline. I just can't get it through to your staff.

Claimed loss: Psychologist fees for continued stress plus compensation for such stress. $2500114 km @ 67cent pk travel to Melbourne to your phantom office $76.38.$27.00 for interstate phone calls to your "call centre" ???Total $2603.38

Desired outcome: Fix the bloody thing

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