The complaint has been investigated and
resolved to the customer's satisfactionResolved Flagstar — loan modification
resolved to the customer's satisfaction
I requested a loan modification due to a divorce and my income being reduced by 60%. I couldn't refinance my loan because my property depreciated by 40, 000. I was told that I couldn't modify my loan unless I was 4 months behind on my payments. Once I was behind, my file was closed over and over again even though I sent in all the required documents. When I tried to send in payments I was told I had to send in the total amount in arrears. Next, I was served with foreclosure papers. FLAGSTAR IS ENCOURAGING FORECLOSURE BECAUSE THEY COLLECT ON THE MORTGAGE INSURANCE AND THEN SALE THE HOUSE FOR PROFIT WHILE HOMEOWNERS ARE LOSING THEIR HOMES DUE TO INCOME REDUCTION FROM JOB LOSS, DEATH OF A SPOUSE, OR DIVORCES. I'm filing a civil law suit so if this has happened to you email me at [protected]@gmail.com
with your name and phone number to put an end to Flagstar's corporate greed at the well being of homeowners experiencing a hardship.