Good Afternoon-
I am submitting this complaint after having just received a call from a collections company in the amt of $75 of which I was never notified or aware that I even owed. I moved 2 hours from Oceanside in Dec. 2017 and despite trying to call and cancel as I was advised I needed to come down there I finally mailed a letter on 04/30/2019 as indicated. up until this point I continued to pay my balance online and am not sure why I am now being billed this balance for serviced not only not received but cancelled well before. Here is a copy of the letter which is how I even know when the letter was sent. I am requesting this balance to be voided and recalled from collections as this is in accurate and stress inducing all of a sudden receiving a collections call when I was never aware of the balance to begin with. Absolutely horrified!
Thanks,
Candice Carrillo