Fitness 19 — buyer beware: refuse to refund
I am new to the Rochester area and have had a membership at Fitness 19 for about 6 weeks. I am taking classes at the local university and found out my tution covers the university's recreation center. I went into Fitness 19 and spoke with Erhan Guler. He was ready to allow me to cancel my membership until he found out I had paid in full. He refused to refund any portion of the money I had paid although the contract I had signed made no mention of rules for those paying in full. When I asked for someone in charge (like the owner) he would not tell me who that was. Buyer beware. This is not over I will file a complaint with the State of Michigan
A couple of men employees at the facility Fitness 19 has bullied a female member, always mocking her, bugging her, teasing her, laughing at her, and singling her out, blocking her as she walks from area to area in the gym ( towards bathroom and water fountain, entry door and exit).
One African male and a Mexican or Latino male with tatoos, age probably 21 -23