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First National Bank Texas

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First National Bank Texas Customer Service Contacts

1800 677 9801 (United States)
1800 507 0188 (Panama)
1800 666 9801 (Mexico)
+1 254 554 6699 (United States)
+44 800 089 8062 (United Kingdom)
+31 800 022 0016 (Netherlands)
+82 798 148 000 332 (South Korea)
507 N Gray St.
Killeen, Texas
United States - 76541
Postal Address
PO Box 937, Killeen, Texas 76540 - 0937

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Complaints & Reviews

Aug 13, 2020

First National Bank Texas — Customer harassment

On August 13, 2020, My son received a letter in the mail welcoming him for being a new customer at First...

1st National Bank Texasbanking

I have been with this bank for 3 years and for the entire 3 years I have received nothing but trouble I have overdraft protection on one of my accounts which doesn't matter because they charge fees for any and everything this is probably the worst thing I've ever had in my life I also run a business through this Bank in which I have a business account but having a business account really makes no difference because the regular account or like way better the business account has nothing that really makes it business or special these people are very lazy I called the customer service line I have been hung up on after sitting on hold for hours and I have literally been hung up on numerous times I had a fraud case open recently where I file a claim when a business that was taking my money would not rendering the service this went on for over a month yes for the bank to tell me that I had to write a note which they could have been told me the bank does not communicate with its customers at all but it sure can take your money out of the bank please do not I repeat do not open any accounts with this bank at all you will regret it everything that they promised is a lie

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    First National Bank Texasservices

    First National Bank
    On July 10, 2018 My family I received a letter from a United States service.I opened the letter and it said they were sorry to hear of the death of the family member. Other
    businesses received the same. I lost money I was entitled to, friends, and just plain folks, looking, acting like I was a crazy old person loosing my memory. I got it straight
    but am still a lot of laughter, everywhere I go, I am greeted as, " the crazy old woman who came back from the dead. "

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      • Updated by Nelda Teague · Dec 03, 2018

        My bank has been through hell and back for me. Do not criticize them. They did everything they could to help me.
        Social Security went through the ceiling. I lost access to all my $959.00 a month checks, even after I went to Social Security and gave them everything they needed. It still came back on me from every direction, and the bank continued on to support me, letters, phone calls., mostly my visits to them. It has gone on and on even with our own. It is my understanding that Social Security was notified on July 10, 2018 My family wasn't notified that I was dead until
        early August. Some, very few of PCH supported me because of my high tokens, not keeping in mind the high number of hours that I worked 7 days a week, for months, or all the people I contacted that was only their recorded messages.

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      First National Bank TexasMany Hidden fees on the Free Checking Account

      This is the worst bank. It is advertising free checking and it is in Walmart and Kroger. I recently moved to a very large suburb and didn't think I'd have any problems banking. First, I went to deposit a check and there was no bank branch in the neighborhood Walmart or Kroger that I went to. There wasn't even an ATM to deposit the money. I finally ended up driving to a large Walmart only to find another bank in it. I did a search on the internet last Saturday to get my deposits made as I received an overdraft notice. I went to the location but the Walmart employees had closed the store due to electrical/computer problems. I drove all the way back over there today only to be told by the teller that I have a $34 NSF even though I have overdraft protection and was charged $2.95 every day that I have been trying to make my deposit. I then called customer service and explained I to them but they refused to reduce their charges. I said to close the account and they said 'No, it will stay open for 60 days and continue charging you" This bank had no interest in stopping the bleeding and just want to run up fees on an account holder!

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        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        First National Bank Texas / First Convenience Bank — Customer service and fee's

        Or should I say First Inconvenience Bank and Safetyget.com??? I entered my credit card # in some age...

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