First National Bank [FNB] — private banking
I requested 9 days ago for something small like "who is taking money out of my account" see the attached. This is something simple and I cannot get an answer from anyone that I am in contact with at FNB. As a private client, paying you so much a month, I find this appalling. I have sent repeated requests, leaving sufficient time in between for responses, however non have come my way.
This is ludicrous, it has come to the point where I have threatened to change banks but this has fallen upon deaf ears. Does anyone work at FNB ? Am I just wasting my own time pursuing this.
What is the point of sending me the below SMS, when I request further info re the SMS, I don't receive any ?
FNB :-) We have noticed that a new debit order(s) was paid from account ending...4780 on [protected]: R135 Ref. Insgaprem ; If you are unaware of this debit order(s), you can now stop & reverse Debit Orders of R200 or less via Online Banking instead of at branch. Login, select My Bank Accounts, select the cheque account from which the Debit Order has been paid, select My Debit Orders. Ts&Cs apply. FNB a div of FRB Ltd