The complaint has been investigated and
resolved to the customer's satisfaction
First Data Merchant Servicesfraud

In my opinion, this Internet merchant services provider (provides credit card charges for Internet merchants ) such as SmartSavingsCenter which use a series of aliases such as book dealers (HotBookSales and Discount Book Sales) are examples) to operate a fraud. The fraud occurs when buyers are advised that a discount is given to first time buyers at a web site. Concealed elsewhere on the site is an offer but not a commitment for membership in SmartSavingsCenter at a monthly fee ranging from $29.95 to a six month fee of $119. These fees are not noted when providing a credit number to complete the sale but appear on the credit charge statement later. An allusion is created that purchasing a book is agreement to membership. First Data Merchant Services of Hagerstown, MD and Visa USA are complicit in the fraud by allowing it to continue. First Data Merchant Services refuses to arbitrate disputes. Do not buy anything from any merchant that uses First Data Merchant Services or SmartSavingsCenter.


  • Mu
    Mui May 10, 2012

    First Data missed Towne Center Salon and Spa transactions about $4000, and haven't pay to the owner back since Februay 7, 2012. They contact First Data so many times and one manger to next said they will resolve, but they haven't. These onwer cannot speak english too well. They took advance and charged them all kinds of hidden fees

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