First Class Tvs’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of customers are dissatisfied with purchases.
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Disappointing Experience with First Class Tvs: A Review
I just want to chime in and share my experience with First Class Tvs. So, I decided to order a new TV from their website, which looked pretty rad. At the checkout, my credit card was charged right away and I was provided with a tracking number and a shipment confirmation. But wait, there's more! Unfortunately, the TV wasn't ready for pickup until more than seven days later. They said it was because of some shipping delays or something, but I'm not sure if that's true or not. Anyway, I had to contact them to find out what was going on with my order because their emails weren't being answered.
Let's fast-forward to the day the TV arrived. It took a whopping 17 days to show up at my door, which might not be a big deal for some folks, but I was pretty bummed about it. Especially since they promised in their advertisement that I would receive what they called "white glove" delivery. Basically, this means that the delivery guys will bring the TV inside the house and set it up for you. They'll also unpack everything, test it out, and get rid of all the packaging materials. Sounds awesome, right?
Well, it wasn't. When the delivery men came, they tried to leave the TV right inside the front door. But I was like, nah, dawg, you gotta bring it all the way to the rec room, which is about 30 feet away. They cut open the box, plugged it in to make sure it worked, and then bounced. No discarding of packaging materials, no checking to see if everything was okay, nothing. And it's not like I was asking for a lot here. I just wanted some basic customer service, which I didn't get.
All in all, I wasn't super happy with my experience with First Class Tvs. Maybe they're great for some people, but for me, it was kind of a letdown.
Mixed bag experience with First Class Tvs: A review on LG OLED delivery and service
Yo, so I gotta give my two cents about First Class Tvs, cuz it was more of a mixed bag for me. The first LG OLED I ordered was all good, but it took a hot minute to actually get it after hittin' up ol' mate Sam a few times. And to top it off, they promised me some HDMI cables but those didn't show up, so I had to fork out some extra dough. Not cool, man.
Anyway, when I finally ordered my second LG OLED, I was amped to have two baller TVs. But Fedex dun goofed on the delivery - they were supposed to drop it off a couple days after I ordered, but every time they said it was on the way, I had to cancel all my plans because I had to be home to sign for it. Then, they straight up lied and said I wasn't home when I was waiting right outside my crib. That's low-key sketchy if you ask me.
Finally, after raising some heck with Fedex, they sent a small truck along to deliver the TV. But when they unloaded it, they treated it like it was no big thing. Didn't even wanna wait for me to check it over, which was sus as all heck. Luckily, no damage happened, but still. Not cool, man.
So yeah, overall, my experience with First Class Tvs was aight, but that second order was a huge hassle and waste of my time. Heads up if you're thinking of ordering through them.
Horrible Experience with First Class Tvs: Save Yourself the Headache and Shop Elsewhere
Yo, I gotta say I'm pretty bummed with my purchase from First Class Tvs. I saw the prices and thought, dang, this is too good to be true, and I shoulda listened to my gut on that one. So, I ordered a TV on March 2, 2022, and just a few days later, them jokers called me tryna make me pay some "shipping insurance" fee. Ain't that some mess? Like, why not just include it in the price, right? But, I was feeling extra optimistic that day, so I went ahead and forked over the cash.
Fast forward four whole weeks, and I'm still waiting on my dang TV. They use some company called AM Delivery, and they don't even know where the heck my stuff is. All they keep saying is that it's "on its way". Uh, I'm sorry, but that's not good enough for me. I done left messages and emails for First Class TV, but no one seems to be pickin' up what I'm puttin' down. It's now March 25, 2022, and if I don't hear back from these folks by Monday, I'm throwin' in the towel and canceling this order ASAP. I'll just take my business over to Amazon or Costco, pay a bit more in taxes, and actually get my TV in a timely manner AND with a 4-year warranty. Ain't nobody got time for this mess.
In conclusion, I definitely do NOT recommend using First Class Tvs. Save yourself the headache and just go to Amazon or Costco. Trust me, it's worth the extra dough.
Is First Class Tvs Legit?
First Class Tvs earns a trustworthiness rating of 73%
Reliable, but always remember to protect your data.
First Class Tvs has claimed the domain name for firstclasstvs.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Firstclasstvs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Firstclasstvs.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
First Class Tvs as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several mixed reviews for First Class Tvs have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Firstclasstvs.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- First Class Tvs's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- First Class Tvs protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to First Class Tvs has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to First Class Tvs. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Bait-and-Switch Tactics: My Unpleasant FirstClassTVs.com Experience
So, I had high hopes for First Class Tvs. I saw their website, firstclasstvs.com, and was excited about the low TV prices and free shipping. I thought to myself, "This is definitely a great deal!" The excitement grew, and without hesitation, I ordered a TV from their online store. But I soon realized that things were not as they seem.
Shortly after placing my order, I received a call from someone at First Class Tvs. They wanted to discuss a few things. I was surprised because I thought everything was already settled when I placed my order. But, I decided to hear them out anyway.
The person on the line said that I needed mandatory shipping insurance for my TV, which would cost me a few hundred dollars. I was taken aback since I didn't expect an additional charge to be added to the already low price I had paid. Plus I was already promised that all the prices on their site were 'all inclusive' when I asked them via email.
As recommended by other customers' experiences, I wrote an email to FirstClassTVs.com to clarify whether or not the advertised prices included shipping insurance. Their response implied that to be the case - and was clearly not true.
When I explained this to the gentleman on the phone, he refused to acknowledge that he was being dishonest and dismissed my concerns in a rude way. He insisted that I was getting a good deal and that I should just pay the additional fee for the shipping insurance. Nevertheless, I was not pleased. I mean, he had lied to me via email and now he didn't seem to care that he was being dishonest towards his customers.
In summary, my experience with FirstClassTVs.com was not a good one. They may attract you with low prices and free shipping, which turn out to be a bait-and-switch tactic. They offer TV's at a low price, only to add on shipping fees later that are mandatory. And when confronted about such dishonest behavior, they are dismissive and refuse to acknowledge their wrongdoing. Professionals have ethics that consumers trust, and dishonest people just cannot be trusted.
First Class Tvs Review: Disappointing Delivery and Poor Customer Service!
So like, I was sooo hyped to get my new 65" TV from First Class Tvs (firstclasstvs.com) that I paid extra for expedited delivery and freight charges. The delivery came on time and the box was looking all fresh and in perfect condition, but when I got that sucker plugged in, it was straight up factory damaged. Whaaatttt? I called up their office and like, this recorded message was talking about how they were moving and wouldn't be open for like a week or something, but like, no one answered or called mewhile I was waiting. Finally, like after 10 days or so, I got to talk to someone. After all the struggles, First Class Tvs was able to send me an upgraded 55" of the same brand, but charged me extra $50 for the swap. It took forever for it to get to me, almost a week, and I had to pay someone to remove the unusable 65" and dump it cause they said it was beyond repair. I feel so cheated. Like all that extra money I paid for quick delivery ended up being nothing but a waste of my mula. Truth be told, I'm not impressed about how they handled the problem-- it just took way too long to fix, even with the whole moving explanation. Like, you gotta do better with your customer service, guys!
Firstclasstvs: Affordable Prices, Questionable Service
Firstclasstvs prices were awesome. But their upselling had me feeling some type of way. See I bought a new TV and then got hit with an offer for white glove delivery just a little while after. I figured what the heck, I was going to be moving to a new house anyways, so I decided to opt-in and pay the extra fee. I thought it would mean better customer service but I was let down.
If you're like me and expect some communication before a big delivery, well think again. I was only getting emails and texts about when they would arrive and if I wanted to upgrade (even though I already paid!). No one reached out to me directly like I was told. When I had to reschedule because their delivery date wasn't convenient for me, I was greeted with more emails and texts instead of someone reaching out to me personally.
Thankfully, I was able to get it sorted out after I contacted firstclasstvs through email. The delivery folks finally pulled through and showed up at my pad. They even made sure my TV was working before they left - that's always a plus!
All in all, it was a bit of ride, but I'm enjoying my TV now. Just make sure you stay on top of these guys; you can't leave everything up to them!
Nightmare Delivery Experience with First Class TV's and AM Trucking
Wow, I had a pretty terrible experience with First Class TV's and their delivery service, AM Trucking. It took a whole month just to get my LG OLED TV, and even then the whole process was an absolute nightmare. I mean, the TV didn't even ship for over a week and then when it finally did, it sat with AM Trucking for another couple of weeks. I don't know what those guys were doing, but it definitely wasn't delivering packages in a timely manner!
But the worst part was when First Class TV's finally managed to schedule a delivery with AM Trucking, and then these guys just no showed without even a single call beforehand. And the next morning, they had the nerve to call me to say they were just 15 minutes away from my house. Talk about frustrating! And if I couldn't make it then, they were even threatening to reschedule me and put me at the back of the queue.
In the end, I just drove out and met the freight company on the side of the road to pick up my TV. But the nightmare wasn't over just yet. When I finally unboxed the TV, I found that there were these awful vertical lines that could be seen on certain content. Thankfully, they did start clearing up a bit with the pixel refresher, but still, what a hassle.
In hindsight, I would have just paid extra and gone to Best Buy or some other reputable electronics store. Neither First Class TV's nor AM Trucking are worth the headache. Plus, eBay even deleted my negative feedback on the transaction. How shady is that? Overall, what a terrible experience.
Must-Read Book: A Gripping Tale of Love and Betrayal
Great price on the LG OLED65C9PUA 65" 4K Smart Ai OLED TV ThinQ Amazon Alexa Google 2019. Delivery service was terrible by AM Home Delivery. Order was placed on 12-2-19, I knew it was going to be about 2 weeks for the delivery, I got text message on 12-12-19 saying delivery would be on Saturday 12-14-19 with a 4 hour window. I had grandson come from over and hour away to help me install it when it arrived. They never showed up. Finally got someone with the AM Home delivery and they said it was suppose to the delivered on Sunday 12-15-19 not 12-14-19 as my text said. No show again on Sunday. Monday I called and talked to AM again and they said they have no idea where the truck was but will let me know. Called a couple times later and still no delivery date except that it would probably be delivered later in the week. It was finally delivered on Friday [protected]:43. Delivery persons said they don't know why I was told delivery would be on a Sunday as they do not make deliveries on Sunday.
Beware of First Class Tvs: Bogus Reviews and Hidden Fees
Let me tell you something, folks. First Class Tvs might seem like a good place to buy a TV, but don't let yourself be fooled by their bogus reviews. Those customers who don't provide any details about their experience? Yeah, they're probably fake. So, be aware!
Now, I was in the market for an LG OLED 55 INCH TV, so I clicked through to First Class Tvs' website and made my purchase. The next day, this guy named David calls me and says they need to double-check my phone number. Ha! I laughed out loud because I knew what was coming next.
Sure enough, David tells me that I have to pay for shipping insurance even though their website claims shipping is free. I said no thanks and canceled my order right then and there.
Honestly, I was expecting this kind of behavior from First Class Tvs. I had read similar reviews about them and other scammers like BESTCHOICEAV (dot) COM. There are plenty of these shady online stores out there, and they all seem to have the same M.O.
So, take my advice and don't purchase anything from First Class Tvs. The price you see on their website is not the price you'll end up paying. And while we're at it, where are the FTC and Consumer Protection Agency? They need to wake up and do their job!
Avoid Firstclasstvs.com for TV purchases - Terrible Service & Hidden Fees
I was tryna find a big ol' 75" Samsung QLED tv. Firstclasstvs.com had it for the cheapest price so that's why I went with them. But dang, lemme tell ya, it was a whole mess. So after I ordered it online, I got a call from one of their peeps talkin' bout some "insurance" that I had to pay an extra $160 for. And apparently, it was required? Like what kinda scam is that? I had no choice but to say yes, so I did.
The order was placed on Nov 23 but it took more than 8 business days for it to even reach New Jersey. And then it sat there for like 5 days. And then it took another 7 days for the shipping company, AM Trucking, to get it from New Jersey to the terminal in Washington. I live in Oregon, so you can imagine how long it took to get to me.
Fast forward to today, Dec 24, and the TV has been sittin' in Washington for 3 days now. And when I called to complain, they said it's gonna sit there until Dec 27! I tried reaching out to Firstclasstvs.com, but they already have my money so it looks like they don't care if it takes a month to get to me.
I reckon if you don't mind waitin' for a whole month and you're just tryna save some cash, then these guys might be it for you. But if you want decent service, then forget about it. You ain't gonna get none of that.
Overview of First Class Tvs complaint handling
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First Class Tvs Contacts
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First Class Tvs phone numbers+1 (954) 800-1436+1 (954) 800-1436Click up if you have successfully reached First Class Tvs by calling +1 (954) 800-1436 phone number 0 0 users reported that they have successfully reached First Class Tvs by calling +1 (954) 800-1436 phone number Click down if you have unsuccessfully reached First Class Tvs by calling +1 (954) 800-1436 phone number 0 0 users reported that they have UNsuccessfully reached First Class Tvs by calling +1 (954) 800-1436 phone number
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First Class Tvs emailssupport@firstclasstvs.com99%Confidence score: 99%Support
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First Class Tvs social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 02, 2025


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