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Audio Trends Complaints 10

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8:32 am EDT
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Audio Trends Audio Trends Review: Great Prices but Minor Shipping Issue

I recently made a purchase from Audio Trends (audiotrends.com.au) and I must say their prices are hard to beat. However, my order didn't go as smoothly as I had hoped. One of the items I received had a crack in it which prevented me from adjusting the height of my speakers on the stand I had purchased. Naturally, this issue made the speaker stand I had bought from Audio Trends useless to me.

While I appreciate that accidents happen in the shipping process, I was disappointed that this particular item was damaged. Thankfully, I contacted Audio Trends to let them know about the issue I was having. They have promised to send me a replacement part right away. I am relieved that they are dealing with the situation in a timely manner and look forward to having my speaker stand up and running as soon as possible.

Overall, I would say that while my experience wasn't ideal, Audio Trends has done their best to rectify the situation and make things right. I would continue to shop with them in the future, but perhaps with a bit of caution since this instance made me aware that accidents can happen.

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7:13 am EDT
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Audio Trends Review of Audio Trends website and products - Great products but tricky ordering system

Yo, so I had some drama when I was trying to order from Audio Trends website. It took me like 4 tries just to figure out how to get it to deliver to my crib in Sydney instead of me having to pick it up somewhere else. Like, I wanted to choose the $0.00 delivery but it wouldn't let me, it kept going back to click & collect. Was hella annoying, but I finally got it sorted.

Besides that, I gotta say, the products on their website are straight fire! They got hella dope speakers and headphones that I've been wanting to cop for a minute. I ended up getting some sick [censored] AirPods and a new soundbar for my living room. The prices are reasonable and they have some wicked sales too.

Overall, I would definitely recommend checking Audio Trends out if you're in the market for some sick audio equipment. Just watch out for the ordering system, it's a little tricky. But once you get past that, you won't regret it. Cheers y'all!

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5:49 am EDT
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Audio Trends Disappointing Experience with Audio Trends: Delayed Delivery and Faulty Product Replacement

This one time, I went to Audio Trends website and decided to use PayPal to pay for my stuff. But the website wouldn't play nice and got all frozen up on me. So then I tried to use my credit card but the website took an eternity to respond. Like, come on, man, I got stuff to do!

Next thing you know, my delivery got all delayed for some unknown reason. I was getting worried because I needed my stuff, like, yesterday. So I called them up and they told me they didn't know what happened but they were gonna send my package out right away. I finally got my order one day later than I expected. I mean, better late than never, right?

But here's the real kicker - when I finally got my item, it wouldn't even freakin' work. Like, what the heck, man? So I had to drag myself all the way to the store to get it replaced. That was a real pain in my butt, let me tell you.

Overall, my experience with Audio Trends was kind of a letdown. The website wasn't very user-friendly and my delivery got delayed for no reason. And then to top it all off, I got a busted item. At least they replaced it for me, I guess.

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Is Audio Trends Legit?

Audio Trends earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Audio Trends to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Audio Trends is known for their high standards and safety. If you're thinking about dealing with Audio Trends, it's wise to check how they handle complaints.

Audiotrends.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Audiotrends.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Audio Trends have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Audiotrends.com.au appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Audio Trends has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The website belonging to Audio Trends has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Audio Trends Audio Trends: Great Site for Audio Gear, But Beware of Used Products

Audio Trends is a pretty great website to browse when you're looking for some new audio gear. The layout is simple and easy to use, and it's pretty easy to understand what you're looking at. I recently bought the CM8 speaker here because it was a discounted price, but I was pretty disappointed when I found out that it had been used before. I felt like I was being cheated out of something because it wasn't clear to me that it wasn't a brand new product. That said, I did get another pair of speakers from this website last year, and I paid a couple hundred more for a brand new set, so I guess it's all a matter of timing.

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Audio Trends Audio Trends: Good Audio Gear, But Be Prepared to Follow Up if There's a Delay

I gotta say, there was a bit of a delay in getting my order from Audio Trends. Ain't no fault of theirs, though, it's just one of them things that happens. But what really got on my nerves was the lack of communication on their part. I mean, if they knew there was gonna be a hold up, they shoulda let me know, right? But nah, I had to be the one to reach out and ask what the deal was.

Other than that, though, the stuff I got from Audio Trends was pretty darn good. The sound quality is clear as day and the equipment seems to be holding up well. I've had a few occasions where I blasted my tunes pretty loud and everything kept playing just fine. No complaints there.

Plus, their website is pretty easy to navigate. I ain't no tech wizard, so if I can figure out how to find what I'm looking for, anybody can. And they got a pretty decent selection of audio equipment at prices that ain't too shabby.

Overall, I'd say if you're looking for some good audio gear, give Audio Trends a try. Just be prepared to follow up with them if you don't hear back about any delays right away.

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Audio Trends Mixed Experience at Audio Trends: Not the Best Service, but Reasonable Prices

Audio Trends is a shop that sells audio equipment and accessories. I went there to buy some headphones and I noticed that the service there is not very good. Some of the salesmen are not very friendly and they seem to be more interested in talking to each other than helping customers. They don't really make you feel welcome and it can be hard to get their attention if you need help.

I have been there several times now and I have noticed that the younger salesmen are much better than the older ones. They seem to be more enthusiastic and helpful, and they are more willing to spend time with you to make sure you get the right product for your needs. The old guys just want to sell you something and get rid of you as quickly as possible.

The prices at Audio Trends are reasonable, but I would be willing to pay a little more if I could get better service. It's frustrating when you feel like you are not being listened to or taken seriously as a customer. I think that Audio Trends could do a better job of training their sales staff to be more customer-focused and attentive.

Overall, I would recommend Audio Trends if you know what you are looking for and don't need much help from the salesmen. But if you want a shopping experience where you feel valued and listened to, you might want to look elsewhere.

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Audio Trends Audiotrends Review: Decent Products, But Website and Communication Need Improvement

I gotta say, I've made two purchases from Audiotrends already - and I've noticed a pretty big problem with their website. Both times, the site wasn't up to date. This most recent time, I specifically checked to make sure my desired color was available and ready to go for shipping. But guess what? It wasn't even close. Talk about a real bummer, you know? I had to wait a whole week for them to sort this issue out and, to top it off, they weren't answering any of my calls. Sigh. Once they got their stuff together and sorted everything out, the turntable was finally delivered to me pretty quickly. And, I gotta say, it was complete and arrived in good condition. The quality of the turntable is solid and I'm definitely happy with it. Overall, Audiotrends could use some improvement in terms of their website and communication, but if you can bear with them, they do have some decent products to offer.

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Audio Trends Great Audio Products, but Website Checkout Needs Improvement

I gotta say, Audio Trends is a pretty decent store for audio equipment, but they sure do need to fix up their website checkout process. I had a major hassle trying to finish my purchase with Paypal, as I couldn't figure out why I couldn't push that dang Place Order button. On top of that, the mandatory address fields were left blank by Paypal, but there wasn't any message letting me know what was going on. And get this, even though Paypal said I could update my contact info, I couldn't seem to make it happen on the Audio Trends site.

Despite all that, the products themselves are pretty top-notch, I can't deny that. The sound quality is amazing and the prices are reasonable, too. I just hope that Audio Trends gets their checkout process together, 'cos I don't wanna deal with that kind of headache again.

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Audio Trends Challenging Navigation, But Finally Got What I Wanted - Audio Trends Review

So, I gotta admit, Audio Trends ain't exactly the easiest site to navigate. It took me a hot minute to figure out that the little green trolley up in the corner was my shopping cart. And don't even get me started on the fact that the dang site kept defaulting to "Click & Collect" when I wanted my stuff mailed to me. Ain't no clear way to cancel that out from the cart, either.

But, all that aside, I did finally manage to order what I wanted. Now, I'm just hoping there ain't some sneaky mailing cost that I missed. Couldn't find any clear indication of whether I paid it or not.

Overall, Audio Trends ain't the most user-friendly site out there, but if you're willing to put in the time and effort, you can eventually get what you're after. Just be prepared to navigate some confusing stuff along the way.

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Audio Trends Disappointing Service from Audio Trends: Communication and Delivery Issues with Purchase from New Zealand

I recently made a purchase at Audio Trends and was quite disappointed with the service I received. Delivery took way longer than I expected, nearly 2 weeks! Apparently there were issues with my purchase from New Zealand, which I wasn't aware of at the time. I was buying a speaker as a gift for my sister-in-law who lives in Melbourne. The delay was not properly communicated to me, I had to put in two international toll calls to get the issue resolved and the speaker finally delivered.

I felt they could have done better in communicating with me about any potential security issues that may have arisen, and I was surprised that no one from Audio Trends bothered to contact me at all.

Overall, I was really disappointed with my experience and found myself regretting my choice to support a local business. If I buy another Sonos speaker in the future, I will probably go with JB HiFi instead. I have had no issues with them in the past, and their customer service has always been excellent.

In conclusion, Audio Trends needs to improve its customer service if it wants to stay competitive in today's market. Delayed deliveries and communication issues are not acceptable in this day and age and it's only going to hurt their business in the long run. I hope they can address these issues and improve their service for the benefit of their customers.

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Overview of Audio Trends complaint handling

Audio Trends reviews first appeared on Complaints Board on May 18, 2023. The latest review Audio Trends Review: Great Prices but Minor Shipping Issue was posted on Jun 6, 2023. Audio Trends has an average consumer rating of 1 stars from 10 reviews. Audio Trends has resolved 0 complaints.
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    Jun 16, 2025
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Audio Trends is ranked 98 among 125 companies in the Consumer Electronics category

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