The complaint has been investigated and
resolved to the customer's satisfaction
First Choice Powerwrongfully charged

I had first choice power as my electric provider for 2yrs... i lost my job and was forced to move out of my apartment on 7/23/2011. At this point my lights were already disconnected for none payment and then after i moved out for some strange reason first choice power decided to reconnect my lights on 8/3/2011. So i was billed a bill for 145.00 and i was not even present to use the electricity. And none of the customer service reps can seem to explain why they were reconnected after a dissconnect of none payment... Now they're telling me i have no choice but to pay a unexplained bill...NOT FAIR !!!


  • Ca
    Catherine Carlton Oct 06, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Hello - Sorry to hear about your troubles. I am a manager at First Choice Power and want to help! Please e-mail me at [email protected] Thanks. - Catherine

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