Latest Reviews and Complaints
Will not honor their warranty!
Beware of this company! They will not honor their written warranty! I had a repair done a few years ago and recently noticed the repair work is starting to bubble. I presented their "lifetime warranty" certificate and my original invoice. The manager claims "corporate changed" and they will not honor the warranty, but offered to repair their problem at a discounted rate.
Bad quality-If their work was completed correctly, it wouldn't bubble.
Will not honor THEIR written warranty!
Recommendation: Take your business elsewhere
Job generated damages
would give first choice collision less than one star. Unfortunately, one star is the lowest rating allowed for survey purposes. First choice had my vehicle for over five weeks. Originally as estimated it should've only taken two weeks in order to complete the repairs at approximately 4000.00 plus 1000.00 of my deductable. I received my vehicle five week...
Read full complaint2 First Choice Collision - Cypress Complaints
First Choice Collision - Cypress’s earns a 1.0-star rating from 1 reviews and 2 complaints, showing that the majority of customers are dissatisfied with repair services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I left my car at First Choice Collision - Cypress LLC for some body work and painting
I left my car at First Choice Collision - Cypress LLC for some body work and painting. They did a good job with the work I requested, but unfortunately, they also damaged another part of my car. There's a small patch of missing paint about the size of a dime or maybe a nickel. They told me that if I pay $916.33 for some additional cosmetic paint work, they'll fix the damage they caused for free. However, if I don't pay for the extra work, they won't fix the damage they did. They admit that the damage happened while they had my car, but they claim that because there's a chip 18 inches away from the damage they caused, they're not responsible for it. I have pictures from before and after the work was done. I'm writing this review less than two hours after picking up my car. I called the location manager, Travis, about 30 minutes ago to ask him to reconsider, but he refused.
Is First Choice Collision - Cypress Legit?
First Choice Collision - Cypress earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for First Choice Collision - Cypress. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Firstchoicecollisionllc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Firstchoicecollisionllc.com you are considering visiting, which is associated with First Choice Collision - Cypress, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Firstchoicecollisionllc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The firstchoicecollisionllc.com may offer a niche product or service that is only of interest to a smaller audience.
- First Choice Collision - Cypress protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of First Choice Collision - Cypress complaint handling
-
First Choice Collision - Cypress Contacts
-
First Choice Collision - Cypress phone numbersClick up if you have successfully reached First Choice Collision - Cypress by calling +1 (281) 894-9933 phone number 0 0 users reported that they have successfully reached First Choice Collision - Cypress by calling +1 (281) 894-9933 phone number Click down if you have unsuccessfully reached First Choice Collision - Cypress by calling +1 (281) 894-9933 phone number 0 0 users reported that they have UNsuccessfully reached First Choice Collision - Cypress by calling +1 (281) 894-9933 phone number
-
First Choice Collision - Cypress address11638 Telge Rd, Cypress, Texas, 77429-3227, United States
-
First Choice Collision - Cypress social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 14, 2025
Floyd's Tire & Car Care Center
2 reviews
Villages Golf Cart Man
5 reviews
Honest 1 Auto Care
1 review
Mister Transmission
27 reviews
Peak Auto Repair
1 review
It’s frustrating when a company like First Choice Collision refuses to honor their own "lifetime warranty." Offering a discount instead of standing by their work is hardly a solution, especially when the issue is due to poor repair quality. If the repair was done right the first time, there shouldn’t be bubbling. It’s clear they’re dodging their responsibility, and you’re right to be upset. Hopefully, sharing your experience will warn others, and you might want to explore other options to hold them accountable for their written guarantee.