Aspen Auto Clinic’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with their service.
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I went to Aspen Auto Clinic with my own parts for a simple transmission pan
I went to Aspen Auto Clinic with my own parts for a simple transmission pan. They were going to charge me a decent rate of 169, so I agreed since my car was already there. However, they called me to say that the bolts holding the pan were damaged and I needed new ones. They said they were doing me a favor by giving me nuts for the new pan for free, but would charge me to take the old ones off. The new price was now 249. Later, they called me again to say that the lug nuts on the front passenger tire were messed up and it was a safety hazard. I asked them to fix it, but they said they couldn't. They thought they were doing me another favor by giving me 3 quarts of oil for free, but I brought a gallon and it wasn't enough. Even with the fleet discount, I still paid over 200 dollars. They said I could pay half now and half later, but they wouldn't give me my car until I paid in full. As a disabled person on a limited income, I only receive one check a month for disability, but they didn't care.
Aspen Auto Clinic complaints 2
We left our *** Forester at Aspen Auto in ***, ** because my husband saw a hole in the exhaust pipe
We left our *** Forester at Aspen Auto in ***, *** because my husband saw a hole in the exhaust pipe. They told us that because of an emissions law that started in 2022, we needed to replace the whole exhaust system, including the catalytic convertor, for $4,700. Holy cow! I did some research and it seems like the law only applies to NEW cars in Colorado. This car is old, has *** miles on it, and we only use it for errands since we're retired. My husband wanted to fix it anyway, but I'm double-checking to make sure we really have to replace the converter. Thanks for your help!
Took my car to Aspen Auto Clinic three times for the heat not working
Took my car to Aspen Auto Clinic three times for the heat not working. Spent thousands on parts and diagnosis, but the heat still doesn't work. They want to charge me another diagnosis fee to figure out why. They already diagnosed and fixed it twice, but it still doesn't work. Now they won't give me my car until I pay another $200 on top of the two previous diagnosis fees. They promised to fix it after the second time, but now they don't remember and want to charge me again. My car still has no heat and won't shut off when turned on. What can I do? Do I have to pay another $200?
Is Aspen Auto Clinic legit?
Aspen Auto Clinic earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Aspen Auto Clinic. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Aspenautoclinic.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Aspenautoclinic.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Aspenautoclinic.com you are considering visiting, which is associated with Aspen Auto Clinic, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Aspenautoclinic.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for aspenautoclinic.com on popular sites. Be cautious and do additional research. Look for information about the Aspen Auto Clinic and be careful with personal information or transactions.
- Aspenautoclinic.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The aspenautoclinic.com may offer a niche product or service that is only of interest to a smaller audience.
- Aspen Auto Clinic protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Aspen Auto Clinic
The company offers a wide range of services, including routine maintenance, brake repair, engine repair, transmission repair, and more. They use state-of-the-art equipment and the latest technology to diagnose and repair any issues with your vehicle, ensuring that it is back on the road in no time.
Aspen Auto Clinic is dedicated to providing exceptional customer service, and they go above and beyond to ensure that their clients are satisfied with their services. They offer a complimentary shuttle service, loaner cars, and a comfortable waiting area with free Wi-Fi, coffee, and snacks.
The company also offers a comprehensive warranty on their services, giving their clients peace of mind knowing that their vehicles are in good hands. They are committed to transparency and honesty, and they provide their clients with detailed explanations of the work that needs to be done and the associated costs.
Overall, Aspen Auto Clinic is a reliable and trustworthy auto repair and maintenance service provider that is committed to providing exceptional services to its clients. With their experienced technicians, state-of-the-art equipment, and commitment to customer satisfaction, you can trust them to take care of your vehicle and keep it running smoothly for years to come.
Overview of Aspen Auto Clinic complaint handling
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Aspen Auto Clinic contacts
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Aspen Auto Clinic phone numbers+1 (719) 445-4200+1 (719) 445-4200Click up if you have successfully reached Aspen Auto Clinic by calling +1 (719) 445-4200 phone number 0 0 users reported that they have successfully reached Aspen Auto Clinic by calling +1 (719) 445-4200 phone number Click down if you have UNsuccessfully reached Aspen Auto Clinic by calling +1 (719) 445-4200 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Auto Clinic by calling +1 (719) 445-4200 phone number+1 (719) 428-8175+1 (719) 428-8175Click up if you have successfully reached Aspen Auto Clinic by calling +1 (719) 428-8175 phone number 0 0 users reported that they have successfully reached Aspen Auto Clinic by calling +1 (719) 428-8175 phone number Click down if you have UNsuccessfully reached Aspen Auto Clinic by calling +1 (719) 428-8175 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Auto Clinic by calling +1 (719) 428-8175 phone numberMarketing Coordinator
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Aspen Auto Clinic emailshello@aspenautoclinic.com78%Confidence score: 78%Supportkaren@aspenautoclinic.com67%Confidence score: 67%Management
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Aspen Auto Clinic address1755 Jet Stream Dr, Colorado Springs, Colorado, 80921-3682, United States
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Aspen Auto Clinic social media
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