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CB Banks Fifth Third Bank / 53.com Complaints #102-121
Fifth Third Bank / 53.com

Fifth Third Bank / 53.com review: Service

G
Author of the review
3:20 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I called the customer service phone number of back of my card, [protected], had to wait minutes before I could speak to a totally incompetent Angela (doubt that even is his name), who was basically asking questions, till I asked his manager who was not better and transferred me to dispute, where the time to wait was long, stated the friendly computer...

I was about 15min on the phone, this is not how you want to be treated nor treat a customer with a complaint
The wonderful result is that I am still not helped, shameful

Has someone from corporate call me, and I promise he will not have to wait over 15 min to even have no help...

Apple is taking out $14.99/m and I tried to reach them, they are almost as bad as 53, again, with no help.

Therefore, I want to cancel my Cc on my wife Catherine ending with 3231, and if not helped, will cancel more till nothing is left of the several accounts with 53...

Sincerely disappointed

Geert Benoot
Benoot Realty LLC

Desired outcome: have someone email me back

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  1. Fifth Third Bank / 53.com Contacts

  2. Fifth Third Bank / 53.com phone numbers
    +1 (513) 579-5353
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    International
    +1 (800) 972-3030
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    Personal
    +1 (877) 534-2264
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    Business
    +1 (866) 475-0729
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    Commercial
    +1 (800) 782-0279
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    Lost & Stolen
    +1 (866) 351-5353
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    Home Loan Or Refinance
    +1 (866) 531-4249
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    Open A New Account
    +1 (866) 671-5353
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    Sales Advisor
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  3. Fifth Third Bank / 53.com emails
  4. Fifth Third Bank / 53.com address
    38 Fountain Square Plaza, Cincinnati, Ohio, 45263, United States
  5. Fifth Third Bank / 53.com social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 01, 2026
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Fifth Third Bank / 53.com Category
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