Fidelity National Home WarrantyChanged reasons 3 times


The home warranty was bought by the seller so we had no choice in the company but we can promise that we will never buy from again or recommend this company. First of all, we had poor customer service. We never got calls; we had to call them to find out any thing. The rep called us back once after we had to call her. First the company said, they shouldn't have to cover cause the incident happened the night of clothing. Their next excuse after us proving closing and no waiting period...was that it was preexisting. After sending two papers showing it was cleared by two separate inspectors, they decided their third excuse was that they didn't cover sump pumps- only waste pumps. Same thing people! Thanks for making a bad situation worse. We will be calling the BBB!

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