FashionNovawrong dress sent. poor customer service

D Nov 28, 2017

I ordered a dress and a pair of earrings and was sent an entirely incorrect dress. I have called at least 20 times with no answer. I have sent emails which have gone unanswered. This is unbelievable to me. You cannot take people's money and not give them what they have paid for and then there is absolutely no recourse. I want my money back or the correct dress that I ordered. The order number is 9218453.

This is the worst experience I have ever had with online purchasing. This is the second issue I have had with purchasing from the site and against my better judgement I foolishly gave it another try. I say foolishly because my first issue is yet to be resolved!!!

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