FashionNovareturns policy

H Aug 04, 2018

I returned two different orders on one return slip and now my return has been considered "incorrect" because I didn't use two different forms for two different orders. I was never issued credit and I do not have my usps receipt. Now they have the clothing I returned to them that I paid for and no credit! I shouldn't have to provide a tracking number to go look for my package. Whether a form was filled out in your way or not some record of some sort should have been made. This is pure incompetence and now I lost money because nobody can read a form with two different order numbers despite the columns being filled out correctly. Bad business!

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