FashionMia
Reviews and Complaints

So, I recently purchased a dress from FashionMia for my daughter as a Christmas gift. However, I was extremely disappointed with the product. The fabric was not the same as the picture, and the dress was longer than what was shown in the picture. Moreover, the dress was sewn together incorrectly, and the front could not be worn as it was shown in the pictures. When my daughter tried it on, it was almost ball length on her, which was not what I expected.

I immediately emailed FashionMia to express my concerns, but it took them a week to reply. When they finally replied, they told me that it would be more expensive for me to return the dress to China. Instead, they offered me coupons, which was not helpful at all. I was extremely disappointed with their customer service.

To make matters worse, my daughter had previously purchased a dress from FashionMia a year ago, and she had the same experience. The dress was sewn together poorly, and the picture was not the same as the dress. It seems like Photoshop is a department at FashionMia.

I regret not doing my research before purchasing from FashionMia. I usually google stores before making a purchase, but I didn't do it this time. I learned my lesson the hard way. I would never buy from FashionMia again. It's not worth the risk. The chances of receiving a poorly made product are higher than receiving something you would actually wear. Save your hard-earned money and shop elsewhere.

I have had a terrible experience with FashionMia. It has been well over 30 days since I placed and paid for my order, and every representative I have spoken to has lied to me. They told me to close the dispute in PayPal and then my money would be returned immediately. However, today is now August 3, 2017, and I still have not received my refund.

On July 28, 2017, Valerie from the customer service team said, "Please kindly understand that the Financial department is off working during weekend, that's why your Wallet refund delayed. But please kindly rest assured, once your Wallet refund is done, then I will apply for the withdrawing for you timely. Thanks for your tolerance again and again."

Then, on July 30, 2017, Megan said, "I've confirmed with related colleague, your $65.82 wallet refund will be finished within 48 hours. And then we will withdraw the amount from your wallet and refund to the same card you paid us."

And on July 31, 2017, Mandy said, "I have contacted with our related colleagues in financial department and submitted the withdrawing request. The refund will be transferred to the same account you used to pay within next 15--20 working days. Please don't worry."

These are only a few of the many lies and deceitful, purposely misleading emails from this unethical company. These people are the most dishonest criminals I have seen in quite some time. Do not, I repeat, do not buy from these people. They have their product but still will not refund my money. Today is August 3, 2017, and still no end in sight!

I recently made a purchase from FashionMia and I have to say, I am not impressed. I didn't realize at the time of purchase that the items were coming from China, which should have been a red flag for me. But I went ahead with the purchase anyway, thinking that the processing time was just due to the company getting items in bulk to provide good prices for customers.

However, after 12 days of processing, only half of my order shipped out. And when it finally arrived, it was in a small plastic envelope that made me laugh because I knew what to expect. The items I purchased were flat and flimsy, with material so thin that it was almost see-through. I even ordered a size larger than I normally wear, just to be safe, but the items that arrived were three sizes too small.

The craftsmanship was also very poor. The seams were jagged and the adornments (buttons) popped off as I tried on one of the dresses. And as I stood in front of the mirror, I noticed that the belt loops were different lengths and heights on the dress, which made it look very shoddy.

I immediately sent an email to FashionMia stating that I wanted to make a return and cancel the remaining portion of my order. But of course, they don't provide shipping labels, so I had to pay $60 to ship my 10 X 13 USPS envelope back to China. And since their website says they are celebrating the holiday for about 14 days, I presume my order will get there in about 12 days and it should take a while to get my refund.

Overall, I am very disappointed with my experience with FashionMia. The items were poor quality and the return process was very expensive and time-consuming. I would not recommend this company to anyone looking for quality clothing at a good price.

I recently had a terrible experience with FashionMia. I ordered multiple items from their website and only received one of them. When I contacted PayPal to open a claim, they were not helpful at all. I called them three times and explained the situation, but they still wanted me to pay in full even though I only received one item. It was frustrating that they didn't seem to care about their customers and didn't take the time to read through all the evidence I provided.

Luckily, I called my bank and they were willing to dispute the charge as long as I shipped back the item I received and provided the return shipping label. It was a hassle, but at least I was able to get my money back.

After I posted a negative review about FashionMia, they started harassing me through messages on their website and emails. They asked me to take down my review in exchange for a partial refund, but I refused. I stand by every word I said in my review and believe that it's important to let others know about my experience with this company.

I've also reported FashionMia to the Bureau of Consumer Protection under the Federal Trade Commission for false information and scamming. I encourage others to do the same. It's unacceptable that they lied about their quality, delivery time, cancellation policy, and refunds. They even made it seem like they were based in the US when they're actually in China. This kind of dishonesty should not be tolerated.

Overall, I would not recommend FashionMia to anyone. Their customer service is terrible and their products are not as advertised. It's important to do your research before making a purchase from any online retailer, especially one with a history of scamming customers.

I visited FashionMia's website back in March of 2018. I was on the hunt for a dress to wear to my son's wedding, which was going to be a grand affair with 400 guests in attendance. As the mother of the groom, I knew I had to dress to impress. That's when I saw it - the perfect dress. I showed it to a few people and they all agreed that it was the one. I knew I had to have it.

Now, I must admit that I procrastinated a bit and waited until the last minute to order the dress. But when I saw it on FashionMia's website, I knew I had to take the chance. I had six weeks until the wedding, so I figured I was good. I filled out all the necessary information online and requested that the dress be shipped to Canada.

A few weeks later, I received an email saying that my dress was on its way. However, I noticed that they were shipping it to the United States instead of Canada. I quickly changed the address and thought everything was sorted. But a week later, I received another email saying that I wasn't going to receive the dress after all. This was just three weeks before the wedding! They asked for my personal information and a picture ID so they could reimburse me. They directed me to a link to fill out the information, but when I clicked on it, the site was no longer available.

I called my credit card company and they said they would look into the matter and take off the amount I had paid. While I was relieved that I wasn't going to be charged for the dress, I was still disappointed that I wasn't going to get to wear it. I really liked it and would have preferred to have it.

A week after the wedding, the package from FashionMia finally arrived. I was excited to see what the dress looked like, but when I took it out of the package, I was disappointed. It looked like a cheap knockoff of a $500 dress and was poorly made. It looked like it was worth only $23. I was glad that I had bought another dress three weeks before because I would have looked like a fool wearing this one.

I wish I had read the reviews before ordering from FashionMia. If someone had told me about their poor quality and customer service, I would have never gone on their site or ordered anything from them. Don't be fooled by what you see on their website - it's not what you'll get.

I recently had an experience with FashionMia that left me feeling extremely disappointed. I had ordered two dresses from their website, one for an upcoming wedding and another for casual wear around the house. I placed my order on April 12, 2018 and was told that my items would be delivered within two weeks. However, almost a month went by and I still had not received my order.

I tried calling FashionMia multiple times and left several messages, but no one ever returned my calls. I even sent them an email explaining my situation, but still received no response. With the wedding quickly approaching, I was starting to get worried.

Finally, the week before the wedding, I received a message from FashionMia saying that my order had been shipped out. I had already contacted PayPal and they had agreed that if my dress did not arrive at least one day before my flight to Georgia, I would not accept the order.

When my package finally arrived, I was disappointed to find that only one dress had been shipped out. And to make matters worse, it was the casual dress that I had ordered for around the house, not the elegant dress that I needed for the wedding. The material was cheap and the buttons on the front were sewn on slanted, making it look unprofessional. There was even a big opening on one side that was not shown in their advertisement.

Since the dress for the wedding never arrived, I had to use precious time that I had reserved for spending with my family to go shopping for a dress to wear. Unfortunately, the wedding was taking place in a very rural town in Georgia and there was no mall nearby. I ended up having to wear a plain dress that I had packed for the rehearsal and an old skirt and blouse that I had already worn many times before. I was miserable and embarrassed.

I am still trying to get my money back through PayPal, but it is already May 15, 2018 and I have not had any luck. I am extremely disappointed in FashionMia and will never use their website again. I would rather buy from a thrift store than trust their business. If I could curse, I gladly would.

I ordered from FashionMia in May of 2018 through sitejabber. I received three of my items, but it's almost 2019 and I still haven't received the remaining five items that I paid for. They owe me about $89 and I haven't received any communication from them about a refund. Don't waste your time or energy on this website, it's a scam. All of the positive reviews are from people who work there, not actual customers. They think they're slick with their propaganda, but they're not fooling anyone. The 42% off deal is a scam because they promise to deliver your items in 7 business days, but it's been 2, 3, or even 4 months for some people. It's almost been a year for me and I still haven't received my items. They will give you silly excuses and try to go back and forth with you through emails, but there will never be a resolution. Save your money and go somewhere else. The clothes are not good quality and don't look like they do in the pictures. Spend your money where it's worthwhile and you actually get your items in a timely manner. Don't waste your time on this website, you can find better clothes for cheaper elsewhere.

I recently had an experience with FashionMia that left me feeling frustrated and disappointed. I had ordered a jacket for my mother as a Christmas present, but quickly realized that I wasn't confident about the size. So, I cancelled the order within a few hours and requested a refund.

To my surprise, FashionMia applied the credit to "My Wallet" instead of issuing a refund right away. They also informed me that due to the holiday season, refunds would take between 25-45 business days. I was okay with this and asked them to keep me updated if there were any changes.

After 45 days had passed, I followed up with FashionMia to see what the status was. They informed me that there would be another delay due to the "Spring Festival" and that my refund would be issued by March 20. However, on March 26th, I was informed that my refund would be issued by April 25th.

At this point, I was frustrated and just wanted to get something out of this experience. So, I accepted a credit a few dollars over my refund price PLUS free shipping. However, when I asked how to apply these to a new order, I was given a dozen different answers that did NOT answer my simple question.

Finally, on April 27th, I was told to pick my items, place my order, and stop before the payment processing to have them make the necessary adjustments. I did as instructed, but was shocked to find out that I still needed to pay for shipping. I was offered free shipping a month ago - why wasn't this corrected?

It's now May 31st, over a month since the order was "placed", and I've sent 8 emails to FashionMia with only 1 response. I've been begging them to take the shipping off so we can all be done with this nonsense, but nothing has been done.

Overall, my experience with FashionMia has been terrible. They've made many promises to me, but have failed to keep any of them. If you're considering buying from them, I would advise you to beware. You better hope you love whatever you buy because the consequences of trying to change your mind are ridiculously stupid.

Hi Fashionmia
I got your email about my order that was out of my stock.I am following your guide and replacing it with another item:

Product Code: insC4EFA1BC9AAB

Embellishment: double breasted
How to wash: machine wash
Occasion: basic
Collar&Neckline: band collar
Pattern Type: plain
Season: winter

Colour: Claret
Size: S
I am looking forward to your reply and delivery asap.

Many thanks
Enkelejda Mezini

Hi Fashion mIa

This is a complain about the order B2524298 which is placed from February 2019.
I have ordered 3 dresses and I have received in different times two of them.
I'm still waiting for the third dress and unfortunately I have not been informed about the third dress yet, that Is still not delivered yet.
I need some explanation about this.
Below I will send you the photo of the email of the order. The dress I am missing is the first in the order . Colour white and medium size.

I look forward to your answer

Kind regards
Enkelejda Mezini

2557012
WP-[protected] tennis bracelet gold 119A2116F28 $2.95 stones missing
D1F9E6296848 necklace gold $1.95 WP-[protected] broken
8D4F95522E08 drawstring dress $10.95 WP-[protected] I do not want

Exchange for larger sizes From 3XLave been trying since to 4XL

chiffon blouse D63F11091ADA purple $17.95
blouse white WP-[protected] $15.95 A32FCD788886
patch blouse WP-[protected] dark blue $20.95 40889838F13

From B2536243
crewneck blouse black WP-[protected] 970DC057F161 3XL to 4XL

I have been trying since June 10 to have this matter corrected or taken care of. I have been promised a return call, leaving my name, order number and a phone number to no avail. Now I am outside my return date because you have not gotten back to me. I have been a good customer. Why are you treating me so? Now I have made it to you in some form differently. I'm tired of this 'forgot' or get another pass name. I desire to keep the present number I used to get this communication. I don't want to use another password. Please communicate with me at 314/664-4737, or email me at [protected]@gmail.com

Thank you.

I ordered an orange dress from Fashion Mia around September or
October of 2018. I have sent more than 4 e-mails to Fashion Mia.
I have e-mails to prove it. Fashion Mia will not communicate with
me on a constant basis. I asked for the address to return the dress.
I sent it where I was told to send it and sent the tracking number.
right away. Then I was asked to send a picture of the dress and
item number and receipt where I returned the dress which I did. I am tried of going back and forth and not receiving my refund. The Post Office and UPS no
longer is able to provide tracking information on the package.

These blouses were supposed to be 4 X, they were WAY to small, even after I used your size chart. These blouses are made of poor quality, poor workmanship, and you should not be allowed to sell these products! I see now that your approval rating is 100 complaints. Had I known this before I ordered, I definetly would not have ordered. I would like my money refunded and a free shipping label sent to me, so I can return these items. Also, I ordered 4, so I would get free shipping. You notified me that one was out of stock and to order a replacement. When I did that, you charged me shipping charges on the replacement. So, besides being poor quality and product, you overcharged me! I will be waiting to hear from You. Doris House 1529 165th Manchester, Iowa 52057

Coat was too small for the size requested and one button completely missed being threaded onto the material. Went back and forth with customer service.. Each time someone else, each response was ambiguous with no clear path to resolution... I was told one of my options was to give the coat to someone and place another order with modest discount but was never given a clear path to do so... I believe there was a method of ambiguity and confused messaging in order not to deal with an unsatisfied customer... This was never resolved. Their complaint form did not work... Their chat service did not work... I had to take a screenshot of the complaint form and send as an attachment... Still, another service person with the same abstruse messaging. Order b2535838 name: sophie

I have been trying to receive a resolution in regards to 2 dresses that I have been paid and waiting for with no result. Attached is the screenshot of the conversation I had with fashionmia since even before january.

You will see the 2 dresses there that I was waiting for.

Please contact me at [protected]@hotmail.com as soon as possible.

Dresses can be forward to 10640 100 avenue edmonton ab, t5j 3n8 which I have been requesting to marguerite wang but no response.

Thanks,

Deborah beserve

I bought 11 items on january 2, 2019 - on january 31, 2019 I returned 8 of them as they were the size of a small child. I am usually a size 4. After a million emails back and forth, "customer service" stated that they will not return my money as they do not have proof that I returned these items. I provided them with a copy of my receipt and the sku numbers of the items I returned:
Order b2498666.
- autumn spring summer chiffon polyester women v-neck asymmetric hem plain long sleeve blouses (sku e9c41fe92fe4) - $9.95
- cutout bust darts plain skater dress (df203201f08d) - $15.95
- high neck patchwork striped long sleeve sweaters pullover (sku 81836c601b2b) - $16.95
- autumn spring polyester women cowl neck plain long sleeve t-shirts (?) - $16.16
- v-neck plain long sleeve sweaters pullover (?) - $16.95
- basic v-neck ruched plain skater dress (5ca0898dd2aa) - $24.95
- round neck plain striped batwing sleeve long sleeve sweater pullover (33bdddcedb31) - $16.95
I will never deal with this place again. It is the worst. Do not order from them

I am highly dissappointed in FashionMia. In December of 2017 I purchased 9 items that were defective, poorly made, and not as advertised on your website. I immediatly returned the items to the company. I was told that I would receive, y refund in the amount of $266.57, however it has been over one year and I still have not received a refund for the items that I returned. I have emailed the company nearly 30 times and their response is that the delay is due to their financial department.

I would advise anyone to never shop on FashionMia's website the items are not as advertised and you will never receive a refund for the items purchased.

I've included the communication that I have had with FashionMia below:

________________________________________
Re:We have received your message
30 messages
________________________________________
Mon, Mar 19, 2018 at 10:51 PM
To: Service FashionMia
Hi Kitty,

Are there any updates on my refund? It's been over two months and I have not received it.

On Wed, Feb 7, 2018, 2:12 AM Kitty from Fashionmia.com wrote:
Dear customer,

We will continue processing refund for you. Sorry again about this.
I will try my best to ask my colleague to speed up the processing time and take care of refund procedure for you. We will keep you informed when the refund has been completed in March.
To be honest, our refund system is really so slow but I am sure we never scam anyone and refund you finally.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

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fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Thu, Apr 5, 2018 at 12:31 AM
To: Service FashionMia
Hi,
I've been trying to contact your company for months now trying to get a refund. I was told that I would receive a refund. I have not received it yet. Where is my refund? I do not want to have to file a lawsuit against your company.

Disgruntled customer
[Quoted text hidden]

________________________________________
zora from Fashionmia.com Fri, Apr 6, 2018 at 5:17 AM
Reply-To: Service FashionMia
To: ""

Dear Customer,

Really sorry for hearing that but surely we will help you solve the problem. We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you.

We promise that you will receive your refund, and I will be here all the time to follow up your refund till you receive it.

Would you please just wait for a few days? And we will mark your refund as urgent; our financial department will process your refund in first priority.

Thanks for your patience in advance.

Best regards,

zora
Customer Service Team
www.fashionmia.com

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fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Fri, May 25, 2018 at 6:50 PM
To: Service FashionMia
Hi,

What is the status of my refund?
[Quoted text hidden]

________________________________________
zora from Fashionmia.com Sun, May 27, 2018 at 4:17 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
I'm very happy and grateful to receive your e-mail.
We apologize for any inconvenience caused to you.
I have checked the refund, there is something wrong with our financial account, we just fixed it. But we lost all the refund record and need to resubmit the refund request to our financial department. And the colleagues in the financial department are arranging the refund for the customers one by one. We are really sorry for this again and we will refund you within next 15 working days. I know you waited for long time and i can understand your feeling, i am so sorry for that again. I will try my best to take care the refund procedure. Please don't worry and wait for more days, i can guarantee you will get your refund. We will send you an e-mail once being completed.
[Quoted text hidden]

________________________________________
Tue, May 29, 2018 at 5:03 AM
To: Service FashionMia
Thanks for your response. Please confirm once the refund has been made.
[Quoted text hidden]

________________________________________
zora from Fashionmia.com Thu, May 31, 2018 at 9:42 PM
Reply-To: Service FashionMia
To: ""
Dear customer,

Thank you for your support and understanding.

We will let you know if the refund completed.

If there is anything I can do to help, please just let me know, I will try my best to help you.

Enjoy your lovely day.
[Quoted text hidden]

________________________________________
Sat, Sep 1, 2018 at 6:22 AM
To: Service FashionMia
Hi,

Please provide the status of my refund. It has been over 10 months. I am a lawyer and will pursue a lawsuit against your company.
[Quoted text hidden]

--

"The best preparation for tomorrow is to do today's work extremely well." ~Anonymous

________________________________________
Kitty from Fashionmia.com Mon, Sep 3, 2018 at 4:59 AM
Reply-To: Service FashionMia
To: ""
Dear customer,

We're sorry to let you know that we failed to refund you since the original payment way has been closed, sorry about this.

It has been over 6 months since you paid the order, so we could not issue refund for you, neither refund with check.

Could you kindly think about the $290 cash coupon we offered with free shipping? We will take your order in our first priority and ship it early.

If you accept we will send you the coupon code asap.

It is a promotion code that you can use very conveniently as cash on our website, if you accept we will send you coupon code asap and show you the way to use it.

Please think about it and let us know your opinion.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

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Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
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===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Mon, Sep 3, 2018 at 5:19 AM
To: Service FashionMia
Kitty,

I was promised a refund over 6 months ago in the original method of payment. I do not want a credit because your clothes are not quality.

I would like a refund on the card that I used to purchase my clothes.

I will bring a lawsuit against your company if I do not receive my refund.
[Quoted text hidden]

[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Tue, Sep 4, 2018 at 5:56 AM
Reply-To: Service FashionMia
To: ""
Dear customer,

Sincerely sorry that the original payment way has been closed, so we could not offer your refund in our system.
We really want to help you with this issue.
We applied that you can choose items within $290 then we will ship you with free expedited shipping to your address, if you do not want clothes here, there are bags and accessories that you can choose:
https://www.fashionmia.com/accessories-130/
https://www.fashionmia.com/bags-123/

We will take your order in first priority and ship it early. Hope you can think about it and let us know your opinion.
[Quoted text hidden]

________________________________________
Tue, Sep 4, 2018 at 7:47 AM
To: Service FashionMia
Good morning,

I requested a refund for my order in December 2017. I returned the items to your company over 9 months ago. It is your company's fault that the period has closed. I do not want a credit, as I no longer shop at fashionmia. I want a refund as promised by your company. If I do not receive a refund I will get my lawyer involved.
[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Wed, Sep 5, 2018 at 3:23 AM
Reply-To: Service FashionMia
To: ""
B2143733
Dear customer,

Thanks for your reply and sincerely sorry for the inconvenience.
We will continue processing refund for you if you prefer refund.
But please kindly understand that we have to contact with paypal to deal with your refund which might need a few more time, which might need 10-25 days or more.
Please kindly wait and we will keep you informed when the refund has been completed.
Your kindly understanding will be highly appreciated.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

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fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Wed, Sep 5, 2018 at 7:00 AM
To: Service FashionMia
Thank you and I will expect to receive my refund within the next 25 days. If the refund has not been received within 25 days I will contact your company.

Thank you,

[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Wed, Sep 5, 2018 at 11:28 PM
Reply-To: Service FashionMia
To: ""
B2143733
Dear customer,

Thanks for your email and hope you're doing well today.
Please kindly wait and hope you get your refund early.
Have a beautiful day! ： )

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

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fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Mon, Sep 24, 2018 at 2:45 PM
To: Service FashionMia
Hello Kitty,

It has been over 25 days and I still have not received my refund. Please tell me the status of my refund.

Thanks
[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Wed, Sep 26, 2018 at 4:26 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
We apologize for any inconvenience caused to you.

I have checked the refund, there is something wrong with our financial account, we just fixed it. But we lost all the refund record and need to resubmit the refund request to our financial department. And the colleagues in the financial department are arranging the refund for the customers one by one.
I know you waited for long time and I can understand your feeling, I am so sorry for that again. I will try my best to take care the refund procedure.
Please don't worry and wait for more days, I can guarantee you will get your refund. We will send you an e-mail once being completed from Oct.15.
Your kindly understanding will be highly appreciated.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
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===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Wed, Sep 26, 2018 at 12:58 PM
To: Service FashionMia
Thanks. I will be expecting receive my refund by October 15th.

Thanks,

[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Fri, Sep 28, 2018 at 2:22 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Hope you're doing well today.
It's my pleasure, please kindly wait and we will keep you informed when the refund has been completed.
Have a blessed day! ： )
[Quoted text hidden]

________________________________________
Fri, Oct 26, 2018 at 1:30 PM
To: Service FashionMia
Hi Kitty,

It has been over 20 days since you said that I would receive my refund. Please provide a status.
[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Sat, Oct 27, 2018 at 3:56 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for contacting us and sincerely sorry for the inconvenience.
We will follow up status of your refund, please kindly wait and hope you get your refund early.
If there is still not any update by Nov.8, please let us know then we will check status for you again.
I know you waited for long time and I quite understand your feeling, I am so sorry for that again.： （
Your kindly understanding will be highly appreciated.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

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===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

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Mon, Nov 12, 2018 at 3:50 AM
To: Service FashionMia
Hi Kitty,

I still have not received my refund and it has been almost one year. I will take your company to court to sue if I do not receive my refund by 10/15/18.
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Kitty from Fashionmia.com Tue, Nov 13, 2018 at 2:25 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for contacting us and sincerely sorry for the inconvenience.
I have asked my colleague to check the refund information with the transactions, please contact us 48 hours later then we will find out your refund proof here.
Your kindly understanding will be highly appreciated.
Have a good day~
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Fri, Dec 28, 2018 at 2:01 PM
To: Service FashionMia
I have been trying to receive a refund from your company for over 1 year. I will bring a lawsuit against your company and I will write bad reviews against your company.
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Kitty from Fashionmia.com Wed, Jan 2, 2019 at 4:42 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for your email and sincerely sorry for the inconvenience.
We checked you refund is failed in process as it has over 6 months.
We will continue processing refund for you if you still prefer refund.
But please kindly understand that we have to contact with paypal to deal with your refund which might need a few more time, which might need 15-25 days or more.
Please kindly wait and we will keep you informed when the refund has been completed.
Your kindly understanding will be highly appreciated.
Have a good day.
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Wed, Jan 2, 2019 at 1:40 PM
To: Service FashionMia
Thanks for your response. I have been waiting for a refund for over 12 months. I will proceed with a lawsuit if I do not receive a refund by 1/15/2019.
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Kitty from Fashionmia.com Fri, Jan 4, 2019 at 3:45 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for contacting us and sincerely sorry for the inconvenience.
We will follow up status of your refund, please kindly wait and hope you get your refund early.
I know you waited for long time and I quite understand your feeling, I am so sorry for that again.： （
Your kindly understanding will be highly appreciated.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

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===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Sat, Jan 26, 2019 at 11:54 PM
To: Service FashionMia
I have not received my refund. I will call my lawyer. I have waited over 1 year. [Quoted text hidden]

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Kitty from Fashionmia.com Mon, Jan 28, 2019 at 4:38 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for your reply and sincerely sorry for the inconvenience.
We checked your refund has not gone through successfully as there is problem with our system, sorry about this.
We will continue processing refund for you, please kindly wait and we will keep you informed when the refund has been completed.
Your kindly understanding will be highly appreciated.
Have a good day~
[Quoted text hidden]

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Thu, Jan 31, 2019 at 11:59 AM
To: Service FashionMia
Kitty,

My refund does not need to go through Paypal because I paid using my debit card. It has been over 1 year and your company need to issue a refund asap.
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THIS COMPANY COPIES THE PICTURES OF OTHER COMPANIES AS THEIRS. IT TAKES 2 MONTHS TO GET POORLY DESIGNED REPLICAS THAT LOOK NOTHING LIKE THE PICTURES OR FIT PROPERLY. THEY ARE MADE OF THE WRONG MATERIALS, 2 SIZES TOO SMALL AND SMELL. THE COLORS DO NOT MATCH THE PICTURES. I HAVE PAID MORE TO RETURN ITEMS AND NEVER GET A REFUND. THE POST OFFICE COULD NOT ASSIST ONCE IT WENT TO CHINA. I HAVE BEEN SWINDLES OUT MORE THAN 100.00. They told me to return within 30 days. I returned in 5 days. I ordered in June got the order in Late July early August. oRDER B2372562#

I placed an order at fashionmia, 5days later still haven't heard anything, checked website and one of my orders were cancelled, so I decided to cancel all of it and just forget it
When I asked them to cancel, they didn't. And my order is still there and they haven't refunded me either..
Their ignoring all my messages and I want my money back!
In my pictures that I have sent you, one shows my order, the other shows when I've tracked my order and one of the items was cancelled, that's when I cancelled everything, Friday last week.
I tried their website first, it said they had a self cancel, so I did it, and as u can see in the pictures that it said it's been processed and we will be in touch, but again, nothing.
So their website doesn't let me cancel, and getting messaged through they ignore me.
I want my money back and I'm hoping you will help.
My name is Nina, and u can catch me on [protected]@hotmail.com

This company is a totally a waste. I have received 4 different messages on my order, firstly I had to contact them as I noticed that on the status it said cancelled. I sent 3 mess before I got a response. It apologies and said our of stock and would refund. Then 3 days later I got a message saying it was shipped. The status still said cancelled. All I want is my money back. Today I received a another message.