Fashion Novafaulty items

I Jul 08, 2019

Hello, fashioniva sent me faulty items such as bikini that has a massive hole on the bra. They are refusing to issue a refund. Please help, I've never come across a company that won't return money for a faulty item.
The customer service has been replyjnvbwith the same email reputedly, which makes me think it's copied and pasted. I just want my money back or store credit so I could at least buy something I can weAr

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