Fashion Fair Cosmetics’s earns a 1.0-star rating from 1 reviews and 2 complaints, showing that the majority of beauty enthusiasts are dissatisfied with their products.
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Fashion Fair got a policy that says you can give back a product within 30 days for a refund of the product cost
Fashion Fair got a policy that says you can give back a product within 30 days for a refund of the product cost. I gave back the product in two weeks and got proof of the return via ***. I sent some emails, but no one answered. The Fashion Fair customer service number is just an ad for a retail voucher that costs $1.95. If you don't want the voucher, you gotta hang up. Fashion Fair won't answer emails and if you give back a product like they say, you won't get your money back.
Fashion Fair Cosmetics Complaints 2
Skinflex stick
I have been using fashion fair for many years not sure from exactly when I started but I was in my thirties I'm now almost 60 up until 2018 and then back in 2022 when I realized that the company was back. The foundation shade that I've ordered and used was pure brown for years but there was no pure brown but there was no pure brown to order. To find my match I did the quiz, the shade finder and the color chart which worked according to fashion fair you put your old shade name in and they match you to that exact shade but with the new name. For pure brown the new name according to fashion fair was Suede silk. After checking a few times and in my excitement because fashion fair was back I ordered the Suede silk the new name for pure brown which I was led to believe. Me thinking maybe I was doing something wrong because I hadn't used fashion fair for two years due to the fact that they had been gone for a couple years I continued to order. Finally after excepting that this is just not a match, I went into my account to try and figure out what to do and then I noticed pure brown side by side with Suede silk. The same pure brown that had the new name suede silk according to fashion fair. I sent an email and received no help nothing not rewards not an apology but Instead I feel like I'm being blame for the company misleading.
Desired outcome: Rewards or a refund an apology for all of the money I spent on suede silk.
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i ordered from fashion fair cosmetics in april and it took forever to get my stuff
i ordered from fashion fair cosmetics in april and it took forever to get my stuff. when it finally arrived, some of the products were damaged. i tried to get a refund but it was a hassle. overall, not impressed with the service.
Is Fashion Fair Cosmetics Legit?
Fashion Fair Cosmetics earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Fashion Fair Cosmetics. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Fashion Fair Cosmetics's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Fashionfair.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Fashionfair.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for fashionfair.com on popular sites. Be cautious and do additional research. Look for information about the Fashion Fair Cosmetics and be careful with personal information or transactions.
- Fashionfair.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The fashionfair.com may offer a niche product or service that is only of interest to a smaller audience.
Overview of Fashion Fair Cosmetics complaint handling
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Fashion Fair Cosmetics Contacts
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Fashion Fair Cosmetics phone numbers+1 (800) 331-4905+1 (800) 331-4905Click up if you have successfully reached Fashion Fair Cosmetics by calling +1 (800) 331-4905 phone number 0 0 users reported that they have successfully reached Fashion Fair Cosmetics by calling +1 (800) 331-4905 phone number Click down if you have unsuccessfully reached Fashion Fair Cosmetics by calling +1 (800) 331-4905 phone number 0 0 users reported that they have UNsuccessfully reached Fashion Fair Cosmetics by calling +1 (800) 331-4905 phone number
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Fashion Fair Cosmetics emailscustomercare@fashionfair.com84%Confidence score: 84%Supportcustomerservice@fashionfair.com82%Confidence score: 82%Supportinfo@fashionfair.com79%Confidence score: 79%Supportmarketing@fashionfair.com78%Confidence score: 78%Marketingpr@fashionfair.com77%Confidence score: 77%Communication
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Fashion Fair Cosmetics address200 S Michigan Ave # 21flr, Chicago, Illinois, 60604-2402, United States
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Fashion Fair Cosmetics social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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