Fantastic Sams Cut & Color review: poor service

My friend and I went here to have the same color put into our hair and the manager said she could do it, well she stripped my friends hair and i waited for another stylist to come in and she started on my hair she pinned half of my hair to the top of my head and put purple in the left half of the hair on the bottom and without my knowledge she put lilac in the other half and then decided to tell me that she didn't have enough purple and so she used lilac and it wasn't going to take, so would i be opposed to a different color? So she put blue in it and needless to say it all came out in 3 washes and i washed my hair in cold water every 3 days now I'm left with green hair. I was charged $100.00 and didn't get what I wanted, and my friend had her eyebrows waxed and her hair stripped and colored and was only charged $75.00 because the manager didn't know how to charge her. So I called the owner and he was traveling with his wife and said that's not right and he would look into it when he got home, I texted him photos and through correspondence with him weeks later he texted me and said that price was correct. I did not want blue hair nor did I want green I entered that business wanting purple along with my friend, so how did I get charged the correct price? I never told her to put lilac on my hair she took that upon herself and if she didn't have enough purple why did she even start on my hair? knowing my friend was getting the same thing? we would have went some place else. So I am requesting a refund of $100.00 from that nightmare visit I went through and I was told by the owner that his rep would be contacting me and I haven't' heard from anyone. I would appreciate it if someone would contact me I did not get the service i wanted or paid for! I am attaching photos of my friends hair that was stripped and my hair in the wash bowl and after I got home the end results along with what we went in to Fantastic sams for!

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