Menu
Write a review
File a complaint
Exxon

Exxon review: Customer service

B
Author of the review
12:58 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

At approximately 10:00 a.m. on January 9, 2022, I entered the Exxon at 10350 Campus Way South in Largo MD 20774. Police Case #PP22010900000867 Cpl Thomasellie Badge #3884

I said good morning to the person behind the pexiglass twice because he did not acknowledge me while looking at his cell phone.

I asked for my items and he added a lighter to my purchase. I told him I did not ask for the lighter. The items I purchased came to 16.86. I gave him a $20 bill. I told him I wanted my change and I did not want the lighter. He gave me 2 dollars and took lighter saying he was going to give me a $3 lighter for $2.

I left and when I got to my car looked at a receipt I had for the same purchase on Wednesday 1/5/2022. I went back to the store and questioned the charge. The clerk began yelling at me about why I didn't say something sooner. I asked him why was yelling. He kept yelling at me. I told him to get out of our neighborhood speaking to me that way. He told me to not come back to his store. I said I wouldn't and I won't. I walked to my car got in locked the door and started. The clerk came to my car with his hand in his pocket saying what. I asked him if he was going to shoot me with all the witnesses. He looked around and his hand was twitching in his pocket. I felt threatened. I told him to get away from my car and drove. I came home and filed a report

The clerk is of African descent (Ethiopia), about 5'7' short hair brown skin brown eyes.

Desired outcome: Remove employee for threatening a customer - NO EXCUSE

Update by bigshorty
Jan 09, 2022 1:00 pm UTC

If people are coming to your neighborhood soliciting your patronage, then they need to be mindful of the customer service provide.

0 comments
Add a comment

More Exxon reviews & complaints

Exxon - job scam 45
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Exxon - beware of this scam! 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Exxon - e-mail award lucky winner of month 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Exxon - job scam 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Exxon reviews and complaints
  1. Exxon Contacts

  2. Exxon phone numbers
    Click up if you have successfully reached Exxon by calling +1 (972) 444-1000 phone number 0 0 users reported that they have successfully reached Exxon by calling +1 (972) 444-1000 phone number Click down if you have unsuccessfully reached Exxon by calling +1 (972) 444-1000 phone number 0 0 users reported that they have UNsuccessfully reached Exxon by calling +1 (972) 444-1000 phone number
    Click up if you have successfully reached Exxon by calling +1 (800) 344-4355 phone number 0 0 users reported that they have successfully reached Exxon by calling +1 (800) 344-4355 phone number Click down if you have unsuccessfully reached Exxon by calling +1 (800) 344-4355 phone number 0 0 users reported that they have UNsuccessfully reached Exxon by calling +1 (800) 344-4355 phone number
    Click up if you have successfully reached Exxon by calling +1 (281) 446-6540 phone number 0 0 users reported that they have successfully reached Exxon by calling +1 (281) 446-6540 phone number Click down if you have unsuccessfully reached Exxon by calling +1 (281) 446-6540 phone number 0 0 users reported that they have UNsuccessfully reached Exxon by calling +1 (281) 446-6540 phone number
    More phone numbers
  3. Exxon emails
  4. Exxon address
    5959 Las Colinas Boulevard, Irving, Texas, 75039-2298, United States
  5. Exxon social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 06, 2026
  7. View all Exxon contacts