Menu
Write a review
File a complaint
CB Drug Store Express Scripts 30 day supply of Eliquis
Express Scripts

Express Scripts review: 30 day supply of Eliquis

L
Author of the review
11:27 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am a patient who has Atrial Fib and occasionally needs to have a procedure done called an ablation to my heart. It requires that I go on Eliquis prior to the procedure and then one month post procedure. My Cardiologist gave me some samples to start using that day (Monday 11/4/24) and then I just had them send a script to my local Walgreens for a 30 day supply.

My normal copay would have been $38.00 but because I only needed a 30 day supply they state that I have to pay $43.00 because I went through my retail pharmacy. And remember, I needed to start the medication that day.

I contacted Customer Service as to why but basically that was a waste of my time. If I had asked the MD to give me a 90 day supply (which I would have wasted) my copay would have been the $38.00. Also, was told that Express Scripts could not have done anything for me if I had need the medication that day (which I did).
So where does this leave a patient? Express Scripts would rather see me waste a very costly medication? Why can't a patient, a doctor or even a local retail pharmacy use their common sense to not have a patient pay more for a medication or even worse, have to throw away medication that will be wasted because of Express Scripts ridiculous rules?

Claimed loss: Common Sense of Pharmacy

Desired outcome: I would appreciate an answer and would like to see this silly 60/90 day or else rule be eliminated.

Confidential Information Hidden: This section contains confidential information visible to verified Express Scripts representatives only. If you are affiliated with Express Scripts, please claim your business to access these details.

0 comments
Add a comment

More Express Scripts reviews & complaints

Express Scripts - Don't work at express scripts, inc.! 31
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Express Scripts - mis treatment 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Express Scripts - trying to some satisfaction 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Express Scripts - CVS and Express Scripts not Authorizing Antibiotic after Knee Replacemeny
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Express Scripts reviews and complaints