The complaint has been investigated and
resolved to the customer's satisfactionResolved Etsy — deleted without an explanation and harassing emails without provocation
resolved to the customer's satisfaction
As both a seller and consumer on etsy for the better part of 3 years, I can say with much experience that the vendors, for the most part, are reputable, hard working people who stand by their products. The products are, for the most part, as described and well made. The rub, however, is with the "etsy team", or management personnel. If you are a vendor be prepared to be subjected to abuse galore. The rules are not for the "etsy team" to follow, but rather interpret at whim. Finally, if you are a minority of any ethnicity and make no efforts to conceal such, be very prepared for targeting and profiling. You will have your shop shut down while you are on vacation, items deleated without an explanation, and harrassing emails without provocation.
So, in a nutshell-the sellers are wonderful. The "etsy team" or those in power at etsy are abusive.
So, how can they help me? Communicate before taking action? Reinstate my shop!