E*Trade Financial review: Poor customer service

I was looking to open a business brokerage account and called customer service for information. They gave me the link to get the forms needed to apply for this account. After I uploaded the documents needed. I was told to wait for 3-4 business days. I called back after few days, and I was told to submit more documentation. After few days of waiting for anyone to respond to my request, I called back, customer service told me that they didn't receive the documentation to send again. I gave them the confirmation numbers of the documentation sent. They still couldn't find it. I finally requested for a supervisor, and they were able to locate the additional documents sent. I was told to wait for 2-3 business days again. By now it is almost 3 weeks of trying to open this account, so I called the Executive office, and they escalated my request only to find out next day that they couldn't open the account because I sent different times separate documents and not with the original application. They are very rude, they are not willing to help, they don't provide you with the correct information. Very frustrating situation. They don't care to provide good customer service.