Etisalat / etisalat cancellation

Review updated:

I have cancelled my phone account ([protected]) after an endless international phone call (40 minutes) and the promise all would be cancelled after a final payment, which I transferred right away. Now 3 months later my colleague received a bill of 560.28 AED pending payments and the threat of a bad credit score in the UAE. I do not live there anymore and I am not worried about this but I am very infuriated by this tactic and by the policy of this company, making it impossible to cancel. I have written to them and am awaiting reply

Jul 17, 2019
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  • Gk
      Sep 12, 2019

    Dear Nora,
    the same situation is happening to me now. So expensive bill received now, after correct cancellation of the sim. How did it turn out with Etisalat?
    Have you opened a legal case against them?
    They are making this on purpose but it's so unfair
    Thanks in advance

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