The complaint has been investigated and
resolved to the customer's satisfactionResolved Etisalat — extra billing
resolved to the customer's satisfaction
I'd like to bring to your attention that I'm having the worst experience with your company.
the issue started when I had bought blackberry with unlimited local data plan and limited calls for 500 aed on the 10th of jan 2009 but I'm realy shocked when I'm recieving the bill for the amount of 3600 aed for the month of jan and 11800 aed till the last hour and today's date is 2nd of feb only.
and please be informed that I had posted three complaints on your website but withuot response and one complaint on 101 and the same (no response), and the problem is my account setting in etisalat is wrong because it suppose to be under the categoary of blackberry monthly plan not 3g pay as you go.
so I'd decided to publish this issue through the local news papers then I'll file a case against etisalat for frauding.
Dr. Bakir Y. Dawood