Esso Gas Station — have not received refund.
On Nov 11 I inserted my debit card in the machine to pump my gas. I hit the $100.00 amount as I was not sure how much I would pump plus I asked for a car wash as well. I put $25.03 gas in and with the car wash it came to $41.97. When I was finished I did not get my voucher for the car wash. I went inside and they gave me a duplicate receipt along with my car wash voucher. My bank has cleared the $100.00 but I have not had the $58.03 put back in my account. I have called my bank twice about this and they said it has nothing to do with them. I have called the eso store I was at and went in there today. They said they need a printed copy of my bank statement. I am sending you a picture of my bank transaction and a copy of my receipt from the esso store. I do not know what else to do. I cannot afford to lose this kind of money at this time of year. Please look into this matter and correct it as soon as possible. Thank you.
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