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2.8 41 Reviews

How responsive is ESPChat's customer service?

19 Resolved
22 Unresolved
It's the right time to step up 💪
Selective responses to complaints have never led anyone to the highest rating, so it's really important for ESPChat to put in more effort to meet customer expectations. We recommend that all reviewers provide detailed descriptions of their issues to ESPChat, which will definitely increase the chances of successful problem resolution.
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ESPChat reviews and complaints 41

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Newest ESPChat reviews and complaints

12:00 am EST
The complaint has been investigated and resolved to the customer’s satisfaction.

ESPChat Terrible customer service

I am writing to complain about the ESP Hair Salon in Norfolk, Nebraska located at 2606 Norfolk Avenue Phone: 371-1135.

My friend purchased a $50 gift certificate for me there and it had a very short expiration date on it.

When I couldn't redeem it in time, I called to ask them if they would still accept it, since it was a large amount. Instead they told me that it was their money now and they didn't have to give me anything. Very rude on the phone.

This salon has no customer service and I will complain about their terrible services anywhere I can until they decide to practice better customer service for me and past customers or they go under.

Don't go to this salon! They will rip you off! Just like they did to my friend!

Read full review of ESPChat and 4 comments

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, US
May 05, 2019 11:33 pm EDT

I am not able to log in, they say they dont have my email on file i paid and the money was taken off my card i want a refund, i paid 24 dollars, i dont know if something went wrong or this is just a scam, i havent recieved an email or anything i tried emailing the customer service no reply, this reallt unprofessional, i will not reccomend it ever

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, US
Feb 11, 2019 5:58 pm EST

This esp chat is misleading. I did get my money back but some people might not know how. Esp is the worst form of scam. Very misleading information.
The sight only wants a low $24.00 for a whole year. Once I got in all they wanted is more money.
I'm only doing this because some other people might lose a lot of their hard earned money.

Nov 20, 2018 4:53 am EST

NEVER online and charging my account for months have never ONCE spoken to a psychic

, US
Nov 05, 2018 1:48 am EST
Verified customer This comment was posted by a verified customer. Learn more

Seeking money! Sends me the following !

Terri, you'll suffer 88 days of true regret if you don't act now!

Who does this. It's extortion saying if I don't pay for something I am going to suffer!

Thus is totally unacceptable!

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+1 (877) 668-0781


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