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CB Insurance Services Erie Insurance Group
Erie Insurance Group

Erie Insurance Group review: 2026 Renewal with Erie

L
Author of the review
5:58 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Notified in November that Erie was dropping my coverage for home, cars, and umbrella. Reason was because my broker was merging with another broker who did not handle Erie. I had been with Erie for 2 years paid claim free (nothing). I attempted to stay with Erie through another broker.

Erie refused to recognize me as an existing customer and wrote my coverage under a new costly premium structure. Once they quoted me much higher premiums, after dragging the communications on for over a month, and I accepted, they reneged. They claimed by looking at Zillow pictures of my property, that were 10 years old and belonging to my previous owner, my trees needed to be cut and a wood burning stove needed to be removed. Well two trees had been cut down on my property over a span of 7 years, several thousands of dollars spent on trimming remaining trees, and no wood stove existing on the property over nine years. Totally a fabrication of issues that were a decade old and never an issue when I was with them for two years. Wow, couldn't be because I'm over 65!

No customer loyalty, no customer facing, just a questionable selection of customers with no regard to accurate data which lends itself to a very narrow delineation of why.

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  1. Erie Insurance Group Contacts

  2. Erie Insurance Group phone numbers
    +1 (800) 458-0811
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    Waynesboro, VA
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    Brookfield, WI
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  3. Erie Insurance Group emails
  4. Erie Insurance Group address
    100 Erie Insurance Pl., Erie, 16530-1104, United States
  5. Erie Insurance Group social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 20, 2026
  7. View all Erie Insurance Group contacts
Erie Insurance Group Category
Erie Insurance Group is ranked 40 among 401 companies in the Insurance Services category
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Erie Agent Kevin Copas, Frankfort, IN
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