CB Apartments Rentals Equity Residential

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Equity Residential review: Apartment rental deposit refund

William Balke of US

Oct 23, 2025 2:14 pm EDT

Verified customer

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Cannot get my rental deposit. My son moved out July 2005. Being told check sent. Not received. Check with your bank. Nothing cashed by either my son nor I. Let’s get any checks cancelled. Contact me at [protected] for additional information. I paid rent and put down deposit while son at college. I want my money back! Your assistance is needed. Move out was 1st week of July 2025. Was informed by local office 4-6 weeks for check. Son has been in contact with local office. Local office points finger at corporate or bank. At least 2 checks have been sent to son’s address, according to local office. Nothing received.

Claimed loss: $2300

Desired outcome: Receive return of deposit.

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Equity Residential Contacts

Equity Residential phone numbers

+1 (312) 474-1300

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Head Office

+1 (424) 732-4200

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Los Angeles

+1 (949) 344-7705

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Southern California

+1 (415) 767-7174

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Northern California

+1 (617) 648-2160

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Northeast Area

+1 (646) 833-3960

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NY - NJ Area

+1 (206) 577-9038

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Northwest Area

+1 (202) 971-7111

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Washington DC

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Equity Residential emails

webmaster@eqrworld.com

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Support

Equity Residential address

2 N Riverside Plz, Ste 400, Chicago, Illinois, 60606, United States

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