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Equity Residential
customer service contacts

Equity Residential
customer service contacts

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23 complaints
7 resolved 16 unresolved
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Equity Residential headquarters

2 N Riverside Plz, Ste 400
Illinois, Chicago 60606
United States

Equity Residential phone numbers

+1 312 474 1300
(Head Office)
Head Office
3 6
+1 424 732 4200
(Los Angeles)
Los Angeles
2 2
More phone numbers

What is Equity Residential’s email address?

Equity Residential’s support and contact email address is [email protected]

Equity Residential website

What category is Equity Residential related to?

Equity Residential is related to the Apartments Rentals category.

What are the social media accounts of Equity Residential?

What is Equity Residential's Facebook?
Connect with Equity Residential via Facebook at Equity Residential
What is Equity Residential's YouTube?
Like, share & subscribe to Equity Residential on YouTube at Equity Residential
What is Equity Residential's LinkedIn?
See Equity Residential's portfolio on LinkedIn at Equity Residential

Equity Residential information: contacts, address, founders, CEO, services, and products

Equity Residential is a multinational company founded on 1969 by Sam Zell with its headquarters located at Riverside Plaza, Chicago, Illinois and key people behind it being Mark J. Parrell, CEO, Sam Zell, Chairman and Robert A. Garechana, CFO. Equity Residential currently employs approximately 2,600 people. Equity Residential deals in the Apartments industry and provides services in Property Management According to the latest report, Equity Residential has generated $2.571 billion (2020) and net income being $962 million (2020)

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Who is the founders of Equity Residential?

Equity Residential was founded in Sam Zell.

When was Equity Residential founded?

Equity Residential was founded in 1969.

What industry does Equity Residential compete in?

Equity Residential competes in Apartments industry.

What services does Equity Residential offer?

Equity Residential offers its services in Property Management industry.

How to write a complaint about Equity Residential?

To write a complaint about Equity Residential and get an answer from the officials of Equity Residential,'s objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Equity Residential can be filed via the specific Equity Residential complaint section.

Overview of Equity Residential complaint handling

22 Equity Residential reviews first appeared on Complaints Board on Jan 7, 2009. The latest review Unauthorized credit card charges was posted on Mar 31, 2021. The latest complaint unfair move out practice was resolved on Jul 30, 2013. Equity Residential has an average consumer rating of 2 stars from 22 reviews. Equity Residential has resolved 7 complaints.

Additional information

Los Angeles
6100 Center Drive, Suite 750, Los Angeles, CA 90045

Southern California
2355 Main Street, Suite 225, Irvine, CA 92614

Northern California
333 Third Street Suite 210, San Francisco, CA 94107

Northeast Area
50 Staniford Street, Suite 400, Boston, MA 02114

NY - NJ Area
230 West 41st Street, 12th Floor, New York, NY 10036

Northwest Area
51 University, Suite 200, Seattle, WA 98101

Washington DC
1500 Massachusetts Ave., NW, Suite 25, Washington, DC 20005

Is associated with Equity Residential? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Equity Residential Customer Service. Initial Equity Residential complaints should be directed to their team directly. You can find contact details for Equity Residential above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

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Latest Equity Residential’s complaints

7:58 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Equity Residential - equity residential holding our rent

Ameila who was in charge of Woodcreek apartment's Has deliberately withheld our checks from keys of housing. she continues to lie about she sent the mail out 3/15/22. I purpose another class action. she is allowing residents to get evicted and continue to lie on mail. she has not reported Anything to key of housing too re-issue and check just peddling lie...

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4:52 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Equity Residential - Unauthorized credit card charges

Hello, I am filing this complaint on behalf of my Grandmother Rosa Ramirez as she is older in age. On 01/29/2021 one of the residents from Altitude apartments which are managed by Equity Residential used my Grandmothers Card to pay their rent. We have tried reaching out to this company and have not heard back from them. I spoke with one of the Manager...

Read full review of Equity Residential
9:47 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Equity Residential - Leasing office guy Damion

He is very rude. He is lying and is a hypocrite.. He is supoorting other people when we didnot do anything. Unfortunately having bad experience

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