Entergy tired to autop debit but account at bankhad been closed and another opened over fraud issue. I NEVER received any notice from Entergy about the lack of payment til email threat of imminent termination. I have now corrected account bank number but still getting threatening emails. What is wrong with your management? You jerks! No Notice - I paid and it would not register ON YOUR END. So I paid two months BEFORE due and maybe your people at Enetrgy can get that right. Hopeless ineptitude.
Desired outcome: FORMAL apology. Personal letter of assurance that my auto debit is in effect and I owe NOTHING on account.
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