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Customer Service

+1 800 755 5000 (Residential, Illinois)
+1 800 552 7583 (Residential, Missouri)
+1 800 232 2477 (Business, Illinois)
+1 877 426 3736 (Business, Missouri)
+1 888 659 4540 (Construction & Engineering, Illinois)
+1 866 992 6619 (Construction & Engineering, Missouri)
+1 800 487 5795 (Property Management, Illinois)
+1 877 263 7361 (Website Support)
1901 Chouteau Ave.
St. Louis, Missouri
United States - 63103-3003
Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM
SatClosed
SunClosed

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Complaints & Reviews

Ameren CorporationEmployee

305 N 9th street columbia mo, your employee wanted to come inside with NO mask on. I offered him one and he refused. We had to let him in because we don't know how to restart pilot lights. We masked up and went in a separate room while he did the stuff. SHAME ON U, there is a pandemic out there and u want to send them into our homes with NO MASKS?????

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    Jan 19, 2020

    Ameren Corporation — potential gas line and water line conflict on installation, ameren illinois

    I am Landlord # [protected] in Collinsville Illiinois. I have a subsiding underground condition under an...

    Ameren Corporationland problem after utility line burial

    One year ago utility lines were placed in my front yard. HDD solutions was the company burying them They caused a water seepage problem and after a tear still have not addressed the problem. I know Ameren claims no responsibility but should be able to get the company to do something about this issue.They talk with me but then ignore my problem. There has remained a constant water seepage and mud area in my front yard since they dug. My address is 13512 Pine Wood Trail St. Louis Mo 63128

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      Ameren Corporationpoor line electricity

      On August 17, 2019, Ameren was called by my tenant located at 6550 Los Cimas, Florissant, MO 63033. The call was the result of a service technician from Vitt Heating and Cooling coming to the residence to fix a non-functioning HVAC unit.
      The determination by Ameren was that of the 2-120 volt lines coming into the home, only one line was truly 120 volts, while the other line only allowed 40 volts. This caused the electric panel to not allow proper voltages to the numerous components in the home to function properly. This problem had been occurring for several days prior to the point where the issues became overwhelming to the tenant.
      The service call from Vitt Heating and Cooling was due to an interruption in power caused by Ameren Electic lines. This service call then presented a cost to me, the owner of the home, in the amount of $129.00. Therefore, I would like Ameren to reimburse me for the $129.00 due to the negligence or inadvertent power changes by the fluctuation of the incoming electric service. I have an Invoice from Vitt Heating and Cooling, #5841970 and have included it as a part of this request for reimbursement. Bill Weiss, owner of S & B Property Group, LLC, 11469 Olive Street Rd., #164, St. Louis, MO 63141. Please respond with a check made out to the company name above and please also send me a response to [protected]@gmail.com. Thank you!

      poor line electricity

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        Feb 15, 2019

        Ameren Corporation — my electric bill

        My electric bill was fine and up to date and my electric increased dramatically which caused me to get behind...

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        Ameren CILCO — abuse of power by a monopoly

        I recently installed a new 200 amp electrical service to a mobile home at 100 W. Pearl St., Lot 13 in...

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