Endurance Warranty Services review: Extended Warrantly delayed and rejected

Total disappointment! Last summer I took my car to mercedes and need engine work that was covered with endurance based on my contract. They were never available when you called and kept asking for oil changes which I proved a few times during over a 4 month ordeal! Only for them to tell me once after the ok and for them to denied it after another adjuster comes out right before service! I had to pay $5000! I was devastated! The dealer rep and I could not figure out why it was denied. We did everything right. The reps at endurance were cold about it even though I waited from june 2025 until Oct 2025 because the mechanic and I could never reach them and when we finally did, they tell me they'll get back with me and to wait! It was a ridiculous and frustrating! They delays and communication were the main reason for this disaster! The claim was accepted and then denied because suddenly the 3 consecutive oil changes which we proven months prior to several times was not good enough! They literally found a lame [censored] excuse to deny! I feel so scammed! Heart wrenching! I want to sue. After paying for coverage over a year, I got the ultimate run around delay, acceptance and ultimate rejection from Endurance! Their little stipulation about the oil changes were never made clear after countless calls to clarify my proof of oil changes which were ok until they decided it was not! Thank you FOR NOTHING ENDURANCE! A refund would be least you could do for causing so much headache and trouble... but instead you add insult to injury trying to win me back with emails and direct mail. Are you kidding me!