Endurance Warranty Services

400 Skokie Blvd Suite 105, Northbrook, IL, 60062, US
Sat Closed Working Hours
Sun:Closed
Mon:9:00 am - 5:00 pm
Tue:9:00 am - 5:00 pm
Wed:9:00 am - 5:00 pm
Thu:9:00 am - 5:00 pm
Fri:9:00 am - 5:00 pm
Sat:Closed

Reviews and Complaints

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Endurance Warranty ServicesMail

Constant mail addressed to my husband (Endurance Customer Code: A1188850278) who is deceased as of 4-3-19. The latest letter was received on 7-8-20. This company is continually mailing letters to him and then following up with unsolicited phone calls (our telephone number is registered on the Do Not Call List) from spoofed telephone numbers indicating they are from the "warranty department" and that he should have received a letter in the mail regarding car warranty services.

This needs to stop immediately! If they do not cease and desist, I will file a formal complaint with the FCC and the Better Business Bureau!

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    RESOLVED

    The complaint has been investigated and resolved to the customer's satisfaction.

    • Endurance Warranty Services's response · Jul 09, 2020

      We're sorry about the frustration that our mail piece has caused. We've added you to our internal "Do Not Mail" list to ensure that you don't receive any future mailed advertisements from Endurance.

      Please note, Endurance does not make "cold calls" or any outbound sales call unless requested through our internet portal. Since the calls aren't coming from Endurance, unfortunately we can't make them stop. We'd recommend determining what company is actually making the calls and asking that company to stop.

      Thank you,
      Customer Care
      Endurance

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Endurance Warranty ServicesThey will sell you the policy, just not honor the policy

    Think twice, then think twice again about conducting business with Endurance Warranty Services, LLC

    BBB Review tells the tale https://bit.ly/2wVzrXc

    They're like dealing with a penny stock boiler room operation:

    https://lnkd.in/eYTQ_uC
    Endurance will then re-sell your extended warranty policy to Allegiance Administrators who are "a real joy" to deal with.(aka National Administrative Service Co., LLC)

    Here are the folks who run this operation:
    Jordan Batt @David Sulfridge, CPCU, ARe, ARC Jay Woodson Nathan Cizek Melissa Balsan (she/her) Daniel Wilner

    #becareful #steerclear #protectyourself #besmart
    #avoid

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      RESOLVED

      The complaint has been investigated and resolved to the customer's satisfaction.

      • Endurance Warranty Services's response · Jul 09, 2020

        Hello,

        Endurance sells both self-administered contracts and contracts administered by industry-leading administration companies. We're sorry to hear about your experience and we'd be glad to look into this a little more for you. Please give us a call at [protected] or email us at [email protected]

        Thank you,
        Customer Care
        Endurance

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