Endurance Warranty Services review: Buyers beware!!

BUYERS BEWARE — UNDERSTAND EXACTLY WHAT YOUR ENDURANCE CONTRACT COVERS BEFORE YOU PURCHASE.
I purchased an Endurance vehicle service contract believing I was protecting myself against costly mechanical repairs. What was not clearly explained to me during the sales process was the importance of seals and gaskets coverage and that additional coverage may be necessary for repairs involving leaks.
I learned this only after filing claims for repairs to my vehicle involving leaks. I was then told that leaking or failed seals and gaskets were not covered as standalone failures under my contract.
That distinction is extremely important. A consumer may believe that a major component is covered, only to discover when a repair is needed that the cause of the problem — a leaking seal or gasket — prevents the repair from being covered under the terms of the contract.
Had this limitation and the availability of additional seals and gaskets coverage been clearly explained to me when I purchased the contract, I would have paid for the additional coverage.
My advice to anyone considering an Endurance vehicle service contract is simple: Before purchasing, ask specifically:
“Are seals and gaskets covered if they are the source of a leak or failure?”
“Is there additional seals and gaskets coverage that I need to purchase?”
“Are there ANY OTHER optional add-ons, surcharges, upgrades, exclusions, or limitations that could result in an otherwise covered repair not being paid?”
“Please explain exactly what additional coverage is available and what could cause a claim involving a covered component to be denied.”
Get the answers in writing before you purchase the contract.
Do not assume that because an engine, transmission, powertrain, air-conditioning system, or other major component appears on a list of covered components that every repair involving that component will automatically be paid.
I paid for this protection expecting it to help when significant repairs arose. My experience was very different from what I believed I was purchasing.
Consumers should not have to discover important coverage limitations or optional protections only after their vehicle needs a repair and a claim is denied.
KNOW WHAT YOU ARE BUYING BEFORE YOU SIGN AND BEFORE YOU START MAKING MONTHLY PAYMENTS.