Embassy Suites review: I was over charged for my room found out when I checked in

I was charged over $140.00 for a double suit. I was told I had yo pay $280.52 for early check-in. When I went to check in I found out it’s no such thing and I needed to pay $41.00 for early checking when I arrived if they had a room available. I called from the hotel the lady answered the phone was rude and hotel staff checking me in was rude I just wanted the overage amount credited back to my card. So I decided when I came home to get the overage credited I was hug up on twice when I called from two different people. I’m very unhappy that when I booked I was treated this way.