The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Booking Group Complaints & Reviews

Booking Group / car rental in moldova

Alpay Cesur on Aug 26, 2018

It was my biggest mistake to make car rental with this cheater booking.Com site ... They sent me a booking confirmation to rent a car at chisinau airport at moldova and charged me and withdrawn form my credit card 32.67 eur (37.58 usd) they sent me: ''confirmation of your car rental... / car rental

ElvB on Jul 24, 2018

Not recommended. Stay away from this company. Hidden fees. I have used this company to book a rental car in Portugal and hidden fees were applied including out of hours fee that were charged because they made us wait to be attended as there were other people in front of us. Yup, you read that...

Booking Group / car insurance

roni ferber on Dec 6, 2017

Made a reservation through this company to rent an Avis car in Mulhouse airport France . Big mistake. They charged me extra money for accident insurance. I had a tyre exploded on the highway and Avis debited me some 320 Euros When presenting Bookinggroup with Avis invoice they refused to... / Car Hire

Charles Greenfield on Oct 16, 2015

Avoid. Never got my hire car nor any refund for a rental paid fully in advance. We were in croatia on holiday in august and had booked car hire through for the second week of our holiday. I had requested a nine seater vehicle and had arranged to collect the vehicle from...

Booking Group Ldt / Car Rental in Costa Rica

Reviewer28342 on Sep 9, 2015

I reserved a car to be picked up at the rental car company ACE in Alajuala, San Jose Airport. The ACE Company told me, that that booking is not in their system so they could not provide me with a car. Even on the next day it was not possible. So I had to book a very expensive car from...

Customer Service BookingGroup(Car Rentals) / Insurance claim for the damage

very_disappointed_2015 on Jul 21, 2015

The worst possible company to go for...They have no means to contact them...only a email which is hardly looked into...When the sole purpose of claims is not looked into, then there is no point buying insurance from these people.They have no concerns & Imagine if i had to call these guy... / They charged me for the cancellation

Yus73 on Oct 4, 2014

I booked car through the website and paid the deposit, but after couple of hours I cancelled my order, ‘coz the company had only bad reviews. After several weeks I noticed that they haven’t refunded as well as they charged me for the cancellation. I called...

Bookin Group Ltd / Terrible service

Vyacheslav on Apr 10, 2011

E-autoprokat is a guarantee of a spoiled vacation, part 2: E-auto-return! 8 months later after the events which had occurred to me, the company E-autoprokat has remembered about me (my previous review stimulated their reaction <>). Suddenly I wa...