Elite Mover
Reviews and Complaints

Elite Mover's website is pretty good, but it could be better. I don't want to give out my phone number or email just to get an idea of how much it will cost to move my stuff. That being said, the website is easy to navigate and has a lot of helpful information about the moving process.

When I called to get a quote, the person on the phone was friendly and helpful. They asked me a few questions about what I needed to move and gave me a rough estimate over the phone. The actual cost ended up being a little bit higher than the estimate, but that's to be expected.

On moving day, the crew showed up on time and got right to work. They were efficient and careful with my belongings. They even wrapped up some of my more fragile items to make sure they didn't get damaged during the move.

Overall, I was happy with the service I received from Elite Mover. The only downside was the lack of a general cost estimate on their website. But if you're willing to give them a call, they'll give you a rough idea of how much it will cost to move your stuff. And on moving day, they'll get the job done quickly and efficiently.

So, I was checkin' out Elite Mover's website, ya know, elitemover.com, and I was lookin' to get a free quote for movin' my stuff. I filled out all the info they asked for, like my name, email, phone number, and where I'm movin' from and to. But when I clicked submit, I didn't get a free quote like they promised. I was pretty disappointed, ya know? I mean, why offer a free quote if you're not gonna give it to me?

But then, I decided to give 'em another chance. I called 'em up and talked to a real person. They were super friendly and helpful, and they gave me a quote right then and there. It was a little higher than I was hopin' for, but I guess that's just how it goes sometimes.

Anyway, I ended up goin' with Elite Mover for my move, and I gotta say, I was pretty impressed. The guys who came to pack up my stuff were really efficient and careful with my things. They even wrapped up my TV and my grandma's antique vase so they wouldn't get damaged.

The move itself went pretty smoothly too. They showed up on time and got everything loaded up pretty quickly. They even helped me take apart my bed and put it back together at my new place.

Overall, I'd say Elite Mover did a pretty good job. The only downside was the whole free quote thing on their website, but I guess that's not a big deal in the grand scheme of things. If you're lookin' for a reliable movin' company, I'd definitely recommend 'em.

So, we hired Elite Mover to move our stuff on Feb 8th. We were expecting to get our things delivered to our new home in a few days. But, guess what? They didn't even tell us that they couldn't find a driver until Feb 27th. That's almost a month without our stuff! We've been trying to get in touch with them, but the communication has been so unclear. It's been a real hassle for me and my family.

I had a really bad experience with Elite Mover. They cancelled my move within 24 hours of the scheduled date and didn't even bother to give me a new date. I was left stranded and had to scramble to find another moving company. To make matters worse, they promised to refund my $1700 deposit but after a month, they claimed they were having trouble reversing the charge. They advised me to dispute the charge with my credit card company, but when I did, they denied the dispute and my credit card company couldn't reverse the charge either.

I was really frustrated and decided to file a complaint with the Better Business Bureau (BBB). But instead of trying to resolve the issue, Elite Mover accused me of violating my contract by trying to reverse the charge on my card. This was really unfair because I was told by three different people that I would get a refund and two different people instructed me to dispute the charge with my credit card company.

It's been a few months now and I still haven't received my refund. I'm really disappointed with the way Elite Mover handled this situation. Not only did they leave me in a horrible situation with the last minute cancellation, but they also failed to keep their promise of refunding my deposit. I would not recommend this company to anyone and advise you to look elsewhere for your moving needs.