Menu
Write a review
File a complaint
Modern Piano Moving Profile

Modern Piano Moving

www.modernpiano.com

Learn how the rating is calculated

1.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Modern Piano Moving Complaints 4

ComplaintsBoard
C
10:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Modern Piano Moving Unsatisfactory Service: Inconvenient Delivery Delay and Unexpected Extra Charge

I ain't too happy 'bout the fact that they slapped me with an extra charge. Ya see, they were supposed to bring over the piano when my boy was away, but they had to postpone the delivery. Now, I get it, they got their own schedule to stick to, but they didn't seem too keen on workin' 'round ours.

Read full review of Modern Piano Moving
Hide full review
ComplaintsBoard
L
9:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Modern Piano Moving Questionable Integrity: Russ Vitt's Betrayal of Musical Instruments

Russ Vitt, the owner of MPM, lacks integrity. He is fully aware of the heinous act he has committed against our beloved musical instrument, which we have cherished as a family treasure. Rush Vitt speaks with a polished tongue, resembling that of a lawyer, employing tactics that seem to stem from a profession far removed from the realm of music.

Read full review of Modern Piano Moving
Hide full review
ComplaintsBoard
E
8:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Modern Piano Moving Disappointing Experience with Modern Piano Moving: Lack of Communication and Neglect of Important Equipment

I gotta say, I wasn't too thrilled with the whole experience of using Modern Piano Moving. They didn't give me much heads up about when they were gonna pick up and drop off my piano, and that really messed with my schedule since I work full time. It's like they didn't even think about how inconvenient that could be for someone like me.

But that's not even the worst part. When they finally delivered my piano, I noticed that the DampChaser control box was all busted up and just hanging there from the bottom of the piano. Like, seriously? Did they not notice that? And what's worse is that they didn't even try to fix it or make it right. No attempt at repair or anything. It's like they just didn't care.

Sure, the price was decent, I'll give 'em that. But when it comes to attention to detail, they really dropped the ball. I mean, if they can't even take care of something as important as a control box, then what else are they slacking on? It's just not worth it.

Overall, I gotta say, it was a big "meh" experience for me. I think next time I'll definitely be looking elsewhere for my piano moving needs.

Read full review of Modern Piano Moving
Hide full review

Is Modern Piano Moving Legit?

Modern Piano Moving earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Modern Piano Moving to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Modern Piano Moving is known for their high standards and safety. If you're thinking about dealing with Modern Piano Moving, it's wise to check how they handle complaints.

Modern Piano Moving has registered the domain name for modernpiano.com for more than one year, which may indicate stability and longevity.

Modernpiano.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Modernpiano.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Modernpiano.com you are considering visiting, which is associated with Modern Piano Moving, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a modernpiano.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Modernpiano.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The modernpiano.com may offer a niche product or service that is only of interest to a smaller audience.
  • Modern Piano Moving protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
I
Verified customer This complaint was posted by a verified customer. Learn more

Modern Piano Moving Unprofessional Piano Moving Company: Negligent Workers and Dishonest Owner

The guy who runs this piano moving company, Russ Vitt, he ain't too smart when it comes to hiring his workers. They don't know what they're doing and ended up messing up the keyboard cover on our piano. And you know what? When we told Russ about it, he didn't even wanna use the insurance we paid for. Instead, he tried to pull a fast one on us with some quick fix that's just as shady as he is. I'm starting to think this dude never even bothered to get insurance for our piano in the first place. He's just taking advantage of the fact that we can't sue him 'cause he's in a whole 'nother state. Can you believe that? What a crook.

Read full review of Modern Piano Moving
Hide full review

Overview of Modern Piano Moving complaint handling

Modern Piano Moving reviews first appeared on Complaints Board on Jul 2, 2023. The latest review Unsatisfactory Service: Inconvenient Delivery Delay and Unexpected Extra Charge was posted on Jul 8, 2023. Modern Piano Moving has an average consumer rating of 1 stars from 4 reviews. Modern Piano Moving has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Modern Piano Moving Contacts

  2. Modern Piano Moving phone numbers
    +1 (573) 860-6683
    +1 (573) 860-6683
    Click up if you have successfully reached Modern Piano Moving by calling +1 (573) 860-6683 phone number 0 0 users reported that they have successfully reached Modern Piano Moving by calling +1 (573) 860-6683 phone number Click down if you have unsuccessfully reached Modern Piano Moving by calling +1 (573) 860-6683 phone number 0 0 users reported that they have UNsuccessfully reached Modern Piano Moving by calling +1 (573) 860-6683 phone number
  3. Modern Piano Moving emails
  4. Modern Piano Moving social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
  6. View all Modern Piano Moving contacts
Modern Piano Moving Category
Modern Piano Moving is ranked 254 among 307 companies in the Moving and Relocation category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.