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CB Make-Up and Cosmetics Eden Cosmetics 147 North Cameron Street, Harrisburg, PA, 17101, US
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Eden Cosmetics
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Eden Cosmetics company logo

Eden Cosmetics

147 North Cameron Street, Harrisburg, PA, 17101, US
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1:01 am EDT
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Eden Cosmetics - fraud

To All the People who have been scammed for years by Mineral Elements by Eden, a corporation. Call your Local BBB & Consumer Protection offices + the PA BBB & Consumer Protection offices, after you have filed a complaint with the FTC (Federal Trade Commision), by calling [protected]. This corporation has gotten away with fraud for many years & it is unbelievable to me that they are still IN business! They TOTALY misrepresent their product & trail offers & are dishonest individuals that work for this coporation - down to the ones that answer their phones! I also believe this corporation is causing HEALTH problems in our country with the re-distribution of makeup when it is returned to them; by simply shipping out this returned makeup to unsuspecting new customers. With All the laws in the US, how in the world does a corporation continue to do business year after year with such a lengthy complaint record against them? If every one of you will write & call the above consumer agencies to file your complaints it will help. To shut down their numberous websites & get Eden Cosemetics, LLC out of business NOW, a CLASS ACTION LAWSUIT can be filed if we ban together against this illegal corporation & NOT allow the Indvidual whose name is on their corporate records, to keep this business ongoing by changing their coporate names over & over. Make a call to this company NOW & insist on a full refund of your money no matter how long ago you were ripped off by them; & also continue on to file complaints against them with all agencies available to you.

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2:55 am EST
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Eden Cosmetics - microscopic fine print

First off. They have NO website or email information AT ALL in their starter kit to be able to look up who sent this to me, who are these people and why they sent it to me or to be able to answer any questions I may have without having to speak to a customer service Rep. Their 866# when you call is generic and doesn't have any info as to whom you're calling until a Rep answers the line.
They got me for a $130.00. I received this box in the mail. Didn't know who, what why or where it came from. I set it on the counter until I received either an invoice or email, something! Yesterday I received a text msg from my bank alerting me my acct balance had dropped below the threshold low. As I stood baffled reading my text I also started to develop a migraine, stress related nausea & major anxiety because I had to call in to pay my light bill before the end of the day or my 5 children & I would be in the dark the next day. I pulled up my statement on the computer & all it had was a 800# where the company info should be that the debit or credit was charged to. I called & they told me it was beyond the 10 day trial period, I asked her so "you're telling me I'm out $130.00"? She started to ramble typical crooked salesmen mumbo jumbo, whooptie whoop whoop & B.S. when I interupted and very aggitated and aggressivey I asked her "SO ARE U TELLING ME I'M OUT OF $130.00 THEN?! She said well, uh, uuhhh yes & I replied to that "That's ALL I ASKED YOU IDIOT"! $130.00? For crap I will never use, can't sell, can't give it away and every bone in my body is telling me it's a sin to throw away $130.00 of Brand New, Trendy cosmetics. I don't know what to do. I am sick. BTW, we won't be in the dark until Monday, nonetheless we will be in the dark & cold, we have ZERO Family here in S.A. It's that old feeling again, the Big guy steps all over the little guy, completely helpless, completely robbed & stolen from and because I am poor I have no where to turn for help & nobody to even talk to. This feeling of being victimized is very similar to the feeling felt after being robbed and mugged just without the physical wounds or fear they'll return to attack me again cause I cancelled my card. I didn't trust them that they wouldn't rob me again next month. The humility, panic, fear & worry over how I'm going to feed my children with out any electric is absolutely heartbreaking, embarrassing and scary. I could lose my family because these ###s in Harrisburg, PA. are sitting fat & full on my last $130.00 until only God knows when. I had to sell my kids Bunny and my bedroom set to pay my bills this month and this was the last of everything I owned with any kind of monetary value. I'm sure they're gonna eat & sleep & be warm with no worries though. Never again.

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8:53 pm EST
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Eden Cosmetics - ripped off the disable

my son ordered a trailer of bare minerals makeup and used my credit card without my permission. which was shipped by this company and since I am disable and only leave the house to go to the doctors or once in awhile to the store I do not use makeup. so I called and cancelled it right when I found out the man on the phone told me to go ahead and use it until dec 8th then mail it back and since there was no paper work that came with it I ask for the address he said that it would be emailed to me along with some number but I never recieved it I was going to call but I couldn't find the number and got side tracked looking for it since I take percocet and morphine daily. I had slept for three days and when Iwoke up at 5:00 p.m and went on line to balance my back account thats when I found that at 10:00 on dec 8th they had charge my account 130.41 the bank gave me the phone # I called them the man on the phone refuse to work anything out with me or let me speak to a supervisor either MY son thought that it was only going to cost 29.95 like says on tv instead they ripped me off 130.41 even though I cancelled on time so I went on the internet and found a p.o. box to them and my son mailed it back to them if they would have given me the address when I ask for it or emailed it in two days like they had said they would have gotten it on time. I am asking everyone to beware of any product that says trial it is nothing but a scam to rip you off I have put in a claim with my bank and the better business bureua I'm on SSD so this was my food money for the rest of this month if you know anything else I can do please email me at [protected]@yahoo.com

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Update by jeanette biswell
Dec 13, 2010 9:28 pm EST

my son did it as a surprise for me to try and cheer me up after having 7 back surgeries can depress you he did not know it was 130;41 it did say he thought it was 29;95 as advertised on tv

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4:06 pm EDT
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Eden Cosmetics - taking money without authorization

i called to tell them that i did not order product never received product and to put back the 130.00 plus overdraft fees in my acct. they said no to find out where the prod. was they would give me a tracking number i told them i didnt order it for them to find it .130.00 for something i didnt order or receive i need my money they are thives and liars can anyone out there help me lets all get together and SUE THEM

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being played for a sucker
Cortland, US
Jul 27, 2010 1:17 pm EDT
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I just checked my bank account and they took money out of my account with out authorization they took $ 4.95 from my account I know it's not much but I live on Social Security and I only had $10.00 left till my next check comes. This company should be called up on charges. I had a phone # on my account but no matter how I dialed it, it wouldn't go through. found the co. on line but it reroutes me to another sight. I'm trying to cancel this and I can't . I'm not happy.

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5:09 pm EST
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Eden Cosmetics - they took 130.41 out of my checking.

I ordered this producked as soon as I got it in the mail I tried it and it did not work 4 me so I called them on the 20 of nov. and they said that they canceled it 4 me. Then a few days later I say that they took 130.41 out of my account. I called them back and they told me that I had 10 starting on the day they mailed it out to cancel I was 2 days late and I told them that I had just got it in the mail and they just said that there was nothing that they could do. this is a marger scam. For the 130.41 all I got was 4 2.5 grams bottles and a little bag and a set of 3 brushes. I told them that this is crazy why would I pay that much money 4 that. and still nothing. Please help me get them out of bussness..
My name is Lynette Puckett
my address is 702 HIlltop Dr. Longview, Tx. 75604
my phone number is [protected]

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mike stauf
Osage City, US
Dec 02, 2009 12:06 pm EST

My mom was scammed by this place to she didn't even get a package. All you have to do is call your bank and tell them you were scammed and you want a charge back on you account. They will cancell your card and give you a new one and give you your money back on your account.

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10:50 pm EST
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Eden Cosmetics - make up scam-credit card theft.

I ordered the free trial make up kit and agreed to pay $1.00. They charged my credit card $1.00 and shipped out the product. I canceled the order as soon as I received it. I tried to send it back but the sales rep said my grace period was up and had to keep it and charged my account $130.00. First off all I did not authorize this company to charge me $130.00 for four little containers of baby powder make up that is very messy and some weak make up brushes. Furthermore, when they called me to confirm the shipment. I told them not to ship it because they kept calling my house over and over and just hanging up. I was nervous before they even shipped it. I told the rep to don't ship it and to not charge my card.

The owners of this company should be in prison for credit card theft.

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Carol Bruhns
Van, Texas, US
Jun 22, 2011 2:12 pm EDT

I also was fooled by this...now I am having problem with my left eye. It has pus oozing from it..the only thing I can think of is I used this make-up. I want to return their product but after reading these complaints I now know this is a scam. Unfortunally I received their "free Trial" offer on 6/20/2011, but I had to leave town due to my Mother entering the hospital and passed away on the 31 st of May. Now there will be a charge against my account that I can not afford, as a matter of fact it will be overdrawn. This is so wrong and misleading, but we should know by now nothing is "free". These surveys are a bigger scam, when you think you are at the end, they have you pick 2-3 companies the try their "FREE" products only to have this happen. Buyers BEWARE! Carol Bruhns from Van, Texas

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dnbspencer
El Paso, US
Dec 09, 2009 10:43 am EST

I spoke with my Local Police Department about this company (Mineral Elements by Eden) and they have informed me that everyone needs to contact the Attorney General Consumer Protection department of your state and also the Pennsylvania Attorney General Consumer Protection Department as well (since the company is located in the state of Pennsylvania). If we all work together we might be able t get this Fraudulent company shut down! Please pass this info along to everyone on your social networking sites so that all who have been taken advantage of by Mineral Elements by Eden!

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10:10 am EDT
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Eden Cosmetics - unauthorized charge

I too signed up for the "free sample" and received my kit in the mail. I was not happy and decided to send it back, before I could do so, my debt card was charged $130.00! I called customer service, and was told that they could do nothing. This company is a scam! I will be calling my bank in the morning (as this is Sunday) and demanding that they no longer accept charges from this company. Their 10 day "free" trial is a joke! Hopefullynot too many more of you out there have fallen for this scam.

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EA Snell
Redwood City, US
Aug 02, 2010 8:47 pm EDT

Today I got charged $130.00 for this S@#$. They told me they would cancel my membership, but, no refund. I had "10 days from shipment" to cancel the order, and it is in the "terms and Conditions". Of course I didn't check my e-mail, and so I didn't see that I was getting charged this amount. I am going to see what the bank will do for me. This is crap. I now will only buy products at the retail store not online.

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DAVE GOLDEN
Hurt, US
Oct 21, 2009 4:33 pm EDT

THEY ARE A RIP OFF THE SAME THING HAPPEN TO ME. MY CARD WAS DECLINED SO I DIDN'T THINK I WAS GOING TO GET THE PRODUCT THEN TWO WEEKS LATER THEY CHARGED MY CARD WITH OUT MY NOWING, BUT I'M GOING TO FIGHT THIS CHARGE IT WAS CLEARLY CREDIT CARD FRAUD. SO IF YOU GIVE A CREDIT CARD NUMBER THEY WILL HOLD YOUR NUMBERS TO YOUR CREDIT CARD AND KEEP RUNNING IT.SO IF YOU DON'T WONT TO BE A VICTOM DON'T GET ANYTHING FROM THIS COMPANY.

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