eCRATER’s earns a 1.6-star rating from 0 reviews and 88 complaints, showing that the majority of online shoppers are dissatisfied with marketplace experience.
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Fraud
BEWARE!!! Ordered $50 book FOUR MONTHS ago! Never received item! Links, phone number to "company" do NOT work. Email unresponsive or returned. Get occasional stall notices stating that item in enroute, but tracking link does NOT work. Contacted eCrater.com. ONLY got the following: "Hello Jeff, Thank you for your email. Unfortunately the merchant, i...
Read full review of eCRATERIllegal stuff being sold
I was sold an illegal copy of the windows7 operating system.Had no where to go after it was deactivated by microsoft.Luckily I found this place to keep others from being scammed
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam Alert - PayPal Scam Alert - eCrater Scam Alert
I shopped for a product through google shopping. The lowest price was by a seller named M & T Sales ( or M&T Sales) on eCrater. I bought and paid with PayPal. The product was never shipped, so I commenced a PayPal complaint. The seller contacted me to tell me he was ready to ship, but company policy would not allow him to do so until I took away the PayPal Dispute. I took it away, he never shipped, I complained to PayPal and PayPal simply did not do a thing to help. PayPal's position is that once you close a dispute your options are over, period. PayPal offered no explanation for the logic of such a policy, despite the fact that I asked three times for the issue to be escalated to a supervisor.
Obviously, this seller (uses email [protected]@yahoo.com ) is aware of this PayPal policy and has set out to make an easy buck.
Oh, yeah... eCrater never answered emails at all. They are even more worthless.
DO NOT BUY FROM M & T Sales! Keep alert for seller with email [protected]@yahoo.com.
The complaint has been investigated and resolved to the customer’s satisfaction.
Whether ecrater, ebay, bananza or whatever, if you suspect something is not right, then get the seller in a choke hold and don't let up.
scam
Buyer beware! Please note that eCRATER.com is a site that gives sellers a place to sell their items...Kind of like eBay. The big difference is simple, eBay has a much better set up and makes it harder for sellers to run scams on their buyers. eCRATER will let ANYONE sell anything and will not be responsible for the dishonesty or scams ran buy its sellers. DO NOT DO BUSINESS WITH SELLER lmarirson57 with eCRATER.com. You will never receive your item. This site is not in the USA and is a scam out of China.
The complaint has been investigated and resolved to the customer’s satisfaction.
Also BEWARE of "The King Center" also on eCrater.
He scammed me out of $80.00 for a laser (drop shipped from china).
He is located in Washington and he said the item was "in his warehouse".
Laser pointer was said to be 200mw but was more like 30mw.
said that I had to pay to ship it back to china AND pay to have it re-shipped to me AND pay a 20% restock fee.
Shipping was only $7.12 but he charged $25.00. Laser was only $13.12 but he charged $55.99.
He refuses to accept returns to him (even though I bought it from him).
The china company that he works with (also on scams.com) is called "chinavasion" known for shipping fraudulent items or keeping your money and saying that item was lost in transport.
eCrater said they are not responsible AND they allow anyone to sell on their website "WITHOUT CHECKING FOR FRAUD"
*** 98% of eCrater sellers are scammers...stick with ebay! ***
Scam - Stealing Money from Customers
This person goes by different names: Sophia Zaya's, Melva Reid, etc. As well as her company, it can be found under multiple names including Annalicia's Mommy, Inc. Capelli's Emporium, LACEWIGSNHAIRPRODUCTS, etc.
Ladies, please beware of this seller. She is on multiple online hair forums and boards with tons of complaints from buyers who either were totally scammed out of hundreds of dollars and/or when they received the product, it was not what they purchased.
She will befriend you first; seem like your best friend very caring and concerned about your hair and your well being in general. After she gets you to send in the money, you will have major difficulty getting a hold of her. She suddenly rarely answers e-mails, phone calls, and eventually you will not be able to get a hold of her at all.
If you try to file a complaint, she totally denies any wrong doing. However, some have gotten their money back by filing a complaint through Paypal and with their credit card companies.
Please do your research before ordering from Sophe (Sophia Zayas) of LACEWIGSNHAIRPRODUCTS (her Youtube name).
Here's her YouTube Site: http://www.youtube.com/user/LACEWIGSNHAIRPRODUCT
She has deleted most of the poor reviews and comments; therefore, as of today's date (12/27/09), you can no longer leave any negative feedback on her YouTube site. All Comments are now subject to review by her. This keeps people from telling the truth about purchases that they have made on her site.
YouTube Complaint (this is only one of many many many YouTube complaints; please do a google search): http://www.youtube.com/watch?v=AJI2vlR9VUY
Ebay Complaints:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&ftab=AllFeedback&userid=capelli-s**emporium*fabhair4u&iid=-1&de=off&items=25&page=
Banned from this forum for scamming customers out of their money:
http://thelacewigconnection.ning.com/profiles/blogs/banned-vendors
*She will likely change her name in 2010 and into the future, please be on the lookout.
Update on Lacewigsnhairproduct - Sophia Zayas
Sorry Boo, but we are all right...Sophia Zayas, owner of Capellis Emporium, LACEWIGSNHAIRPRODUCT is sitting in jail right now, with her hubby, Pete Zayas. Facing life in prison for murdering her 2-month old daughter back in 2007, BEFORE she started making YouTube Videos. Get it Straight! The girl was sicker and more crooked than we even through. In the back of our minds, we all knew that she was demented, but sheesh, who would have known it was like that!
Look Familiar:
http://www.elpasotimes.com/newmexico/ci_20544602/hafb-couple-plead-not-guilty
Yes, it's her!
http://www.kvia.com/news/Investigation-Reveals-Baby-Died-With-Fractures-Cigarette-Burns-Broken-Ribs/-/391068/15242628/-/7in0jlz/-/index.html
Just Google Pete and Sophia Zayas...
*The Rebuttals were written by Sophia, so she'll never read this!
Hi Sophia (Justiceforthejust). Please stop posting responses to bad reviews under different names. We all know it is you!
And since you've found your way here, please do comment on the dozens and dozens of other comments from different people under the Youtube video (listed above in the orginal complaint) of people who have been scammed out of hundreds of dollars by you. They are all just "haters" right? They are all lying on you? That's your normal rebuttal, it's getting real old. That's all you can say, while your Paypal Account got frozen and you lost your merchant account due to scamming people.
What about all of the poor ebay comments dating back to 2008? They are all liars too? Just a bunch of random people all over the World Wide Web, picking on poor Sophia Zayas. Oh and by the way, what about the recent terrible feedback from buyers on your own website from people who never got their products? They are just angry haters lying on you, right?
Get a life Sophia, stop scamming people and spend your time making wigs instead of trying to defend your scams on forums. We know that you, Justiceforthejust, are Sophia Zayas from Capelli's Emporium posting here under a different name, you've been doing this for years. The only time we see a positive comment, it's because you made up a User Name and posted.
Is this person lying too (see video link below)? These people don't know each other, they live in totally different states. The common Denominator is you!
http://www.youtube.com/watch?v=xEBHhRXTNBY&feature=response_watch
The complaint has been investigated and resolved to the customer’s satisfaction.
http://myworld.ebay.com/hairbycapellis . I don't see a bad rating yet, for this profile of her's
Im very upset because I ordered some wigs from dreamlacewigs.com from Cathy and she sent me the name of the receiver and the amount of money for the wigs. Now she is telling me that I sent the money to the wrong receiver when CLEARLY she emailed me the person to send it to. I sent the money for the first order and she accepted my payment sending me a thanks for my order email. Then I sent the money for the 2nd order and now she is saying I sent the money to the wrong person and the money was taken already and she was the ONLY person that I gave the MTCN# to... I don’t know if she is stealing or what but now she is also acting as if she is not getting my emails and waited to respond (after contacting another sales person and the day before their 7 day holiday started) to say that she has not been getting my emails. Now I have had several communication problems and they NEVER ship my orders on time. Its been 2 weeks and I do not have the stock order that I ordered nor have I heard anything about my custom order. I do not recommend anyone to order from this company especially if you have a business because the clients do not look at the unreliable vendors they look at your business and you are only as good as your vendor.
they all need to be exposed together!
LOLOLOLLMAO!, that is so funny! i love when bad people get coaught in the act! if what they say about you is true you need to burn in the hot place you come from.
I tend to disagree.. non of you have come with an invoice proven you've purchase from Capelli's Emporium and there's only one company name. The video I looked at is from a woman who is clearly rude and wants the company to send her the wig without a full payment. How can that be a scam. Get Real! You're probably one of the womans' subscribers. Be real about it.. seriously. Report personal experiences about companies. America suffers while people like this sit and want hard work done for free.. Darn SHAME!
I can only agree to what has been written! This women is a con artist. She scammed me too! Don´t EVER try to buy anything from her! She will never send your item or return your money.
This is how she looks like so beware everyone!
Goodsrus Kodak Easyshare 14Mp 5X Optical/5X Digital Zoom Hd Camera. No responce from company
Company never delivered camera, never responded once purchased. Paypal was only able to retrieve 36.00 of purchase after they never responded to paypal. I left a complaint in there reviews and now its gone. What are you guys supporting the crooks now?
I took a $100 loss on that company and no responses. They must be a scam.
=
Order no: 547278
Order date: 2009-07-09/17:08:57
Ship to:
Victor grutta
792 n corona ave
Valley stream, new york, 11580
United states
[protected]
[protected]@optimum.net
Seller: goodsrus
Kodak easyshare 14mp 5x optical/5x digital zoom hd camera: 1 x 136.00 = 136.00 sales tax: 0.00
Shipping: 8.00 (Regular us-mainland)
Total: 144.00
Payment method: paypal
Payment details: [protected]@yahoo.com
Pay now: https://www.ecrater.com/paypalpay.php?keyid=fffeea842ab6b29e33bc43eedcc449e1
Notes: must deliver to back door only!
The complaint has been investigated and resolved to the customer’s satisfaction.
Awful experience
In the span of 5 days, I ordered two different Wii systems from two different sellers/stores from ecrater.com I never received any product and when I contacted ecrater to file a complaint, they told me that neither seller nor store was an ecrater seller/store. However, I can still go to one of the sellers on ecrater. Instead of backing the sellers/stores, they pass the buck. So by saying that the seller is no longer there, they are allowing anyone to post a sale, take the money, and walk away from ecrater with no accountability. I will NEVER shop ecrater again and I will pass on my fraudulent transactions everywhere I can.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am seller on ecrater.com and my id is anibah-0. I am not able to pay my October bills. I tried all my debit and credit cards but not able to pay. Cntacted my bank it says that cards are ok. Kindly help
I still haven't received my item! Order 5502483 placed on 7th October 2022
I purchased the book Uncommon Type from seller pamely on 7/24. I have not received the item and the seller has not responded to my inquiry. My order number is 4451515. Their email address is bartonangela658@gmail.com. I would like a refund.
Jenny
I have purchased a mermaid tail on July 18th and was wondering when will I receive my item. I have seen many complaints about people not receiving their items, so if that's a case just refund please and thank you.
my order number is #4435314 and the seller is c2uua and it has been 2 weeks since i've been waiting and i have proof of my order and things . my email is alexiscooksey13@icloud.com
Order number 4239716
My email address is Helenazoetee@icloud.com
I ordered them 18th October and still not arrived. I've contacted the seller twice who has not responded to me.
Paid by PayPal.
Company name rejuvem
I want to know what is happening, when they'll arrive or a refund.
I require a response as soon as posdible please.
Thank you
I bought a ps4 from "Watkins" around the beginning of September and it's about to be October and I haven't received anything in the mail yet. I tried contacting "Watkins" through email but this person never responded back. I currently have no other possible way of getting this situated so to file a complaint is the final resort.
I spent $129.99 on this item (Cards Against Humanity Complete Set Expansions 1-6 Bigger Blacker Box: 1) and now I see the seller has -61% feedback. It's been 15 days. Please refund my money. Thank you!
Audrey Cole
I purchased a PlayStation 4 from eCRATER teo weeks ago and have not received it. I submitted an inquiry to the seller and they did not respond. Can I please be refunded? I was excited to recive this product and it is very disappointing it turned out to be a scam. This seller is clearly untrustworthy and should be banned from eCRATER.
I bought two Jeremy Lin jerseys 14 days ago. I payed $18 for shipping and I have not received an email or any form of contact from the seller. The sellers name is yennth. Is there any way I can either get my money back or an update on my products?
Overstock Scam Operation
My experience with Florence's Enterprise through Overstock.com was terrible and i would urge others to avoid purchasing anything from Florence. I had ordered a new item, and what i received was clearly used and damaged to the point of being worthless. Twice i notified Florence's Enterprise of the problem and have yet to receive a response.
Although complaints have been filed with both Overstock.com and Google Checkout, there is still no response from Florence's Enterprise.
The item i purchased is a hand held sewing machine. The crippling damage to the item could not have been due to shipping since the broken power switch is recessed. The real problem is that this item was knowingly "used" and broken; as evidenced by the fact that it came fully assembled with mounted bobbins, thread and a half stitched practice rag caught in mid stitch; bound in a tangled mess into the needle mechanism of the machine.
The previous users practice cloth was ragged and dirty; the machine similarly blemished and scratched. The machine was inoperable due to a clearly damaged power switch. It looks like the switch broke in mid stitch, perhaps due to anger management problems when the jammed and tangled practice rag got caught up in the needle mechanism. Looks like the previous owner simply slapped it back in the box to be resold by Florence's Enterprise as a "NEW" item.
I definitely would not purchase anything from Florence's Enterprise in the future. And i would advise others to avoid any dealings with Florence's Enterprise, also doing business at http://neo-image.ecrater.com.
~ge~
Purchased from:
Florence's Enterprises
596 Gresham Avenue
Sunnyvale CA 94085
UNITED STATES
http://neo-image.ecrater.com
I tried contacting ecrater.com at the email address they provide: info@ecrater.com. That email address cannot be contacted - it is NO GOOD!
Their phone number is foreign and cannot be dialed. After placing my initial order I discovered their customer reviews were very poor and requested they cancel my order. Their email address CANNOT be reached!
receipt # [protected]
never received dvds
paid 47.00 on [protected] at 1:51:42
I placed an order on May 9th and it’s been almost a month and still haven’t received any shipping info. I reached out to the seller and I got a response saying that he would start shipping immediately. And after some time passed I sent another email to the seller just to check to see if there are any updates and have yet to receive a response.
they are aweful. after i paid for an item, with out contacting me or explain,they canceled my order.
they did not even answer my emails. Now, i should wait 3 to 5 business days to recieve my refund.
it is waste of time and money. Never trust this website.
I ordered a pair of shoes and never received anything! Ecrater is the worst ever. They Don't Know NOTHING about running an honest business. Ecrater stoled my money and I never got my shoes!
I'm on the other hand had a totally different experience with Florence. I purchased MAC cosmetic from Florence Enterprise and like the seller alot for authentic products, fast shipment, quick response, and great price. I disagree 100% with your comment.
Overview of eCRATER complaint handling
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eCRATER Contacts
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eCRATER phone numbers+1 949 378 244+1 949 378 244Click up if you have successfully reached eCRATER by calling +1 949 378 244 phone number 139 139 users reported that they have successfully reached eCRATER by calling +1 949 378 244 phone number Click down if you have unsuccessfully reached eCRATER by calling +1 949 378 244 phone number 109 109 users reported that they have UNsuccessfully reached eCRATER by calling +1 949 378 244 phone number
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eCRATER emailsinfo@ecrater.com100%Confidence score: 100%Support
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eCRATER address105 Alberti Aisle, Irvine, California, 92614, United States
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eCRATER social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all eCRATER contacts
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Is EBAY a scam as well? or just an individual seller there? How about Amazon... etsy & all the others.I don't care WHERE you shop... you should check out sellers first. I have bought on ecrater & never had a problem.
I don't see how you people are all getting scammed so easily. Are you just blind or illiterate? Do none you of dare to take precautions before buying?! Scams are everywhere! Go with a secure payment source like the standard PayPal for eCrater. There is also a well known PayPal email address Verification Program. Do your research. It is simply a link to type in the e-mail of the seller to see if they have been Verified by PayPal. If the seller will not give up his e-mail address or is Unverified, I'd stay absolutely the hell away from that one. Ask for some credentials to make sure you are not at a liability if something happens. Be smart. Do your research! Don't just go on clicking randomly and saying "Ooh I want that and I want it now! Buybuybuy! I'm so rich and happy!" Well no, cuz this is exactly what will happen.
eCrater has nothing to do with it. Find a trusted seller wherever you go and get the best deal you can. Caveat Emptor, and remember if it is too good to be true it is and it's your own fault if you are too careless with your money wherever you buy. If on the other hand, saving money is not important for you, you generally get a good deal on Amazon.com, or why not just buy it from a retailer that marks it up 20% higher and in exchange gives you peace of mind. Me? I prefer to shop around intelligently, pay my money, take my chances and then get a coronary when someone sticks it to me...which hasn't happened for a while after pso much practice to be savvy, but could happen again any minute ... such is life and saving cash is important. Just ordered a product on eCrater/Google Checkout for $20 - the identical one was on eBay/PayPal for $26.50, both postpaid.
The fees charged by the sites and payment folks t the seller are as follows:
eCrater/GCO combination: $0.60
eBay-PayPal monopoly: $4.21
It is on sale on Amazon.com via a third party (the only possibility with Amazon) vendor for $22.00 ppd, with a temporary $5.25 discount. Since it is a third party, I figured I'd give the eCrater format a shot.
Will let you know how it goes. The eCrater is an "A" company (range A+ to F, I believe) with the BBB in its state, has over 8000 positive feedbacks on eCrater and has a 98.9% feedback rating. Will see if all this translates into a good experience for me.
Best
Agreed. I just received a counterfeit Windows 7 64-bit disc from a seller (Lapland Multimedia) on eCrater. Luckily, I noticed it was phony before I installed it. Just avoid eCrater entirely and go with a trusted seller.