SUBMIT A COMPLAINT

Economy Rent a Carstrong armed into buying extra insurance when it was plainly written out on paperwork

rented a car from Economy Rent a Car at Orlando on 7/14/19. I gave the agent my own rental insurance but the Economy agent asked for more car insurance papers for full coverage which never needed this before..the rental was already booked and paid for he only needed to assign the car! not dissect my car rental coverage like he was looking for lice! So, I was forced to buy Economy full coverage insurance for 5 days ($102.62) and would not give me a car til I signed it. I was at rental place after flying all morning and had hungry kids waiting to go eat! they give you no alternative.. So, I was forced to buy this insurance against my wishes. Later I found out that this insurance was only supplemental insurance and did not include collision and damage to the car so of course he lied and I had the supplemental and collision already so I need a refund..
eve daniels
[protected]@hotmail.com
[protected]

  • Economy Car Rentals Customer Care's Response, Aug 07, 2019

    Dear Eve Daniels,

    Thank you for taking time to write your comments.

    Could you please advise your voucher number from EconomyCarRentals.com?

    Was your booking created through www.economycarrentals.com?

    Thank you for your kind response.

    Kind regards,
    EconomyCarRentals.com

Ev
Aug 06, 2019

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