The complaint has been investigated and
resolved to the customer's satisfactionResolved ECCO — womens soft 7 shoe, marine, upper detaching from sole.
resolved to the customer's satisfaction
Carmela Briones at Ecco Baulkham Hill's won't replace like for like. The shoes have been returned, (at my expense) are defective as I have an offer of replacement, but not like for like as the marine colour "isn't in stock" - yet the shoes are available to buy on line from Ecco's own site. I own five pairs of Ecco shoes, I won't be buying anymore .
Complaint number RA1311
The complaint has been investigated and resolved to the customer's satisfaction.