Wore my new shoes, fortunately at my own home, and the soles simply disintegrated in just minutes. Imagine if I went on a hike! I did not save my receipt because I never imagined this would happen. What a shock and waste of money. Will never buy ECCO again.
I would like my money back but don't have the receipt. Too bad the shoes were junk as I like the comfort and light weight. If ECCO can provide me with another pair (size 39) that is not junk, I would be happy to try the shoe again.
The complaint has been investigated and resolved to the customer's satisfaction.