SUBMIT A COMPLAINT

ECCObiom c

1
C Dec 20, 2019

Please be informed that, lately the co;our of Biom C are too light.
The leather and colour are not lasting.The soles of the shoes are not as springy as the first Biom C I bought many years ago.
Kindly upgrade the quality because the original quality was truly a good pair of shoes.I sincerely hope whoever is in charged take the trouble to look into the matter.Is my favourite model.
Thank you
Miss Chan H S

  • Updated by Chan H S · Dec 20, 2019

    PLease acknowledge my letter of concern.
    Thank you

  • Ecco Customer Care's Response · Dec 23, 2019

    Hello Miss Chan,
    We have forwarded your complaint to the appropriate department.

    Kind Regards
    ECCO USA Consumer Customer Service.

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