The complaint has been investigated and
resolved to the customer's satisfactionResolved Eastern Refinishing — Poor Service
resolved to the customer's satisfaction
Eastern Refinishing refinished our tub in late 2009 and by early 2011, it was already peeling while it was still under warranty. I called the company and it took several attempts to get them to set up a repair appt. with Levi. They set one appt. and Levi never showed. I called the following week to set another appt. and, again, Levi never showed, even though I had called the Friday before to confirm and was assured, he would be there. Needless to say, I was left with no choice but to hire another company to repair the shoddy job done by Eastern. Do not pay this company to do any work for you as they will NOT stand behind their work and will string you along just to shut you up and get you to stop calling. They had no intention from the get-go of repairing the tub. The owner, Charlie, does not have an ounce of professionalism or integrity.