The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Eastern RefinishingPoor Service

S

Eastern Refinishing refinished our tub in late 2009 and by early 2011, it was already peeling while it was still under warranty. I called the company and it took several attempts to get them to set up a repair appt. with Levi. They set one appt. and Levi never showed. I called the following week to set another appt. and, again, Levi never showed, even though I had called the Friday before to confirm and was assured, he would be there. Needless to say, I was left with no choice but to hire another company to repair the shoddy job done by Eastern. Do not pay this company to do any work for you as they will NOT stand behind their work and will string you along just to shut you up and get you to stop calling. They had no intention from the get-go of repairing the tub. The owner, Charlie, does not have an ounce of professionalism or integrity.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.